I feel the majority of restaurants in Montrose and the surrounding communities are mediocre at best and only stay in business as a result of convenience. Sometimes it's easier to settle for less instead of driving 10-15 minutes away and having to deal with busier street traffic and crowded parking structures.
With that said I would describe Portebello's as mediocre and of course I will explain why. I met my parents for dinner and this was the restaurant they chose, despite growing up in the area and still living locally this was my first time eating here. The ambiance is pleasant and the staff is very friendly, I particularly enjoyed the large windows offering a nice view of Honolulu. My mother ordered first and asked for the filet mignon, surprisingly she was informed they were out of the filet despite being one of the first tables to be seated at 5:00 on a Saturday evening. This was strike one. When it was my turn to order I couldn't decide between two items, both having filet as the main ingredient, so asking our server she recommended what's essentially beef schnitzel. The breading on the filet tasted equivalent to the breading on fast food chicken strips and the filet inside was over cooked and tasteless. This was strike two. Trying to make the best of the situation I asked our server if they had a sauce similar to A1 (thinking they wouldn't have A1), to my surprise I was told they have A1 and she would bring it right away. Almost immediately a different server is at my side apologizing because they are out of A1. This was strike three. My father thinking I was exaggerating about the lackluster taste of my meal decided to try a bite, it was then he realized I wasn't exaggerating in the slightest. I also sampled a bite of my brothers lobster ravioli which was nothing to write home about.
Having only eaten here the one time and having no prior visits for comparison it is possible my experience was unusual. However I will say that not a single member of my dinner party so much as commented negatively or positively during or...
Read moreHad such a great time here and the food was delicious! Vitek was our waiter and Martín also helped us. We felt very well cared for. We got their bruschetta and it was spot on. Also got some green stuff in olive oil with their bread. Very very good..I only wish they had a larger serving or a whole bowl of the bruschetta! Mom ordered a chicken salad and I ordered a pepperoni pizza. The crust was delicious and cooked to perfection and the pepperoni were small and yet there were many of them so it was excellent. I also enjoyed the cheese. The best thing at this restaurant besides the food, was all the men who worked there. So kind and attentive and at our beck and call. The decorations were very classy. There is plenty of parking both in front on the street and behind in the large Montrose Shopping Park lot. Free in back and they have a ramp down to their restaurant so it's easy for a handicapped person in a wheelchair to go there too. I have also ordered food to go here many times and it's always...
Read moreThe hostess/waitress working on Monday overcharged us $100 our bill for one lasagna 2 salads one coffee and 1 kids meal came out to be $196.00 When I went back in there she acted clueless then blamed the computer pulled out another check when I said I want to pay cash this time charging us an extra kids meal management should know this!!! I will post this review to yelp as well!!! Seems like a nice place with the worst hostess/waitress there was another gentleman working pouting water his service was great very attentive. My advice to anyone trying this place out beware of overcharges make sure you look at your receipt don’t leave your card with them...
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