Chili's Grill & Bar — Restaurant in Glendora

This chilis is the best location in our area, my mother and I have gone countless times. The food is always amazing, the servers are always so extremely kind and attentive. For the past two years, my mother and I have gone every week to two weeks, sometimes more! There was one week, my mom and I went there for lunch by ourselves for soup and salad, then went later with a friend for dinner, then also proceeded to go the next day. You could say we have somewhat of an obsession. The manager Kara is literally one of the sweetest people you will ever meet, she is very on top of everything with a bright smile on her face. We've become regulars and it's so nice when the servers start to recognize you and get excited to see you, it makes the experience so much more enjoyable when the servers smile brightens seeing that you're enevitably back for more. I have never had a bad experience or a rude worker there. The food is always fresh, the atmosphere is always joyful. This chilis will always have my heart...

Update

Chili's did respond to this with a link asking for additional information. Unfortunately, the link (when I clicked on it) is currently under construction.

Tuesday evening I met up with a couple of friends at 6pm at the Glendora Chili's for drinks.

Sat at the bar. It took around 10 minutes to be acknowledge. There were only 3 other people at sitting at the bar.

Started with chips, salsa then ordered drinks. The chips were broken, like you find in the bottom of a chip bag. Making it difficult to dip into the salsa. We asked for another serving. Arrived about 5 minutes later. While waiting for the drinks, we could smell a sewage odor . I asked the bartender and she responded by saying Chili's was built on top of an old sewage area. I tried looking it up and did not find any information.

I do know that the odor came and went throughout our time spent there, around 2 & 1/2 hrs.

The chips never came out good and the wait time to order drinks (sitting at the bar)...

Come here all the time... Though it's crowded.

WHAT IT IS Your typical Chilis with the new floorplan update. This means it's open concept--and unfortunately incredibly loud. This location draws a lot of families, too, so rowdy kids are common.

WHAT YOU SHOULD ORDER Fajitas, burgers, Texas Cheese Fries!

AMBIANCE 3 stars I love the food here, but this particular location is SO LOUD and rowdy during dinner service. As mentioned above, this is a favorite with local families so if screaming children bother you, you may want to come during off hours. On the plus side, the serving staff at this particular Chilis are top notch most of the time, so they tend to make the experience a bit more enjoyable.

FOOD AND DRINKS 4 Stars It's a Chili's, and a good one. Everything is flavorful, well cooked. I've never received something that was over or under cooked or under flavored.

NICE SURPRISES Nothing, really--pretty standard Chilis fare

OVERALL A decent Chilis--I just wish the hadn't changed...