oooof
I really wanted to like the food here given the health conscious aspect and its close proximity.
Unfortunately, the first experience was pretty poor.
Called in the order 30 minutes before pick up. Ordered all items, two with bison as the choice of protein, was told there are not sweet potato fries available - no problem, order sides of steamed broccoli (4 total) and mac n cheese, plus 1 side brussels sprouts.
Arrive at 6pm to get food, with 5 minutes for completed order. Staff are nice enough.
Examine order at home and find:
The two items with bison definitely have ground beef instead. There are sweet potato fries are sitting nice and soggy under the beef patty with the (tiny) Bunless Burger order (despite being told they're out), but did not receive 1 of the 4 sides of broccoli. Also did not receive the brussels sprouts. The Nugget meal uses GF breading, which is fine. The issue is the nuggets are roughly 80% breading by volume - almost no chicken in them. Even dipped in the sauces (chipotle ranch and sweet chili, which were good) the kids don't eat them.
In short, we did not get two of the sides we ordered, were misinformed about what sides were available, did not get the proteins requested on 2 of 4 items, and the nuggets were more breading than at McDonald's.
For $50+ a very...
Read moreSo I’ve eaten food from here a few times. And they don’t really season their food but I have gotten some recipe ideas from eating here the best thing is really the bowls. But the issue i have is with customer service so I’m alternative looking (peircings dyed hair tattoos etc) and I’m currently trying to become fit and lose weight and was happy that somewhere in my area finally had healthy meals. But anytime I’m there the person at the register is sooo rude like I was looking at the menu one time and she was staring at me like I was the most disgusting thing she’s ever seen in her life. Then when I looked right at her she quickly had an ugly smile to cover up the way she was looking at me. And whenever my mom comes in she looks at her in the same snooty way because my mom is pretty overweight. I’ve never been in a more snooty I’m to good to serve you establishment. Like do you expect only skinny tall blonde women and buff men to come in? And anyone else is disgusting to you? Like excuse people for trying to eat healthier and lose weight 🤦♀️ But I won’t buy from here anymore because I don’t want to hand my money over to someone who acts like...
Read moreThe food was okay. Didn't know what to expect when ordering. The person on the phone was fine. In person, the first person to see me when I tried to say hi just turned back around and kept walking (no one was in there as a customer), the person sitting at the counter was just sitting and when I walked up I finally saw her in the chair and that's when she hated me with a friendly smile. But then she got up and walked away. The girl who took my payment was the one who had walked away without a hello. Monotone voice gave me my price. Nothing further. So I asked if I just insert my card, I figured it out before she responded bc there was no response. I didn't even bother trying to make eye contact negate they were so off putting. I was handing my food half heartedly, no cup. So I asked that didn't my meal include a drink... she shook her head yes as she continued to walk away. That was it. No goodbye, have a nice day... nothing. I'm in customer service. This was my worst customer experience at a good joint that I paid 12.55 at to eat lunch. I had left a $3 tip that I honestly wish I hadn't. All I can hope is the...
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