They changed the fish in the Original fish tacos 🤮 Per Rubios: “Due to product shortages, Arizona locations are serving wild-caught Hake in lieu of Pollock on the Original Fish Taco® and Fish Taco Especial. Hake is a white fish in the same family as Cod and Pollock.”
It’s gonna be a “NO” for us. We gave it a try since the new fish being used was supposed to be similar. It wasn’t. It was “fishy” which I hate and is the reason I will only eat pollock like the one they had been using for its mild, non-fishy flavor. I ordered the two fish taco plate and ended up having to give it to my dog since I couldn’t tolerate it. Additionally, we used doordash for placing our online pickup order which gave us an eta of an hour. We didn’t believe that a two fish taco plate & a quesadilla would take a whole hour on a Thursday so we decided to show up within 30 minutes. Sure enough, our order was already sitting there when we arrived for who knows how long. As we got back into our car to leave, we noticed that the salsa we requested wasn’t in the bag so we had to go back inside the store. Glad we noticed before leaving the parking lot! Also, they didn’t have any lime for squeezing on your fish. When we got home, which is less than a 5 minute drive, we found that our food was cold. Additionally, the chips that came with the fish taco plate & with the quesadilla were 95% crumbs!! This was such a waste of money and a trip.
Update October 2022: The original fish used for their fish tacos is back! Ordered pick up and everything seemed fresh and was tasty. No chip crumbs this time 👍. Updated from one star...
Read moreMy food was ok. the place was clean....I thought. As I'm eating my food 3 people with 2 large dogs sit close to us. Ruined my conversation with my wife, all I could think about was how these people think it's ok to bring dogs into a restaurant and sit down to eat. Before you get all huffy puffy about "they were service animals" they were not. 1 did have a vest but it was a cutesy vest, not a service dog vest. I think it's discussing having to hear a dog slurp down water. Isn't there a law against this? I will have to call the state and find out.....This is what I found out: Rubio's Coastal Grill on W McDowell Road has sixteen pet-friendly outdoor tables, so you are welcome to bring your dog along. Rubio's Coastal Grill combines the fresh flavors from the sea, with Mexican dishes. The signature dish at Rubio's Coastal Grill is the Beer Battered Fish Taco, made with Alaskan pollock and a recipe that hasn't changed since 1983. Seafood is also stuffed into burritos at Rubio's Coastal Grill, with options like Salsa Verde Shrimp and Surf and Turf. For something a little lighter, try one of the Poke rice bowls. If you have a sweet tooth, you can try the Warm Cinnamon Churros or one of the freshly-baked Ghiradelli Chocolate Chip Oatmeal or Snickerdoodle Cookies. Please note that table service isn't available, so your dog will need to be tied up outside while you go in to order.
In other words the management team failed me. I was sitting inside right across from...
Read moreWeve been going this location for more than 10yrs. Last wed June 1 was a bad experience. We always ordered Gourmet shrimp taco bec were vegetarian but we got chicken instead. I asked dessa if she could change for me and make the tacos more crispier instead of saggy but she kept saying thats how they do it. I told her No its Not bec we ordered the same food all the time. She just had an attitude ovrrall. While waiting for our shrimp taco she went to our table and said she need to charge me more for the shrimp & i said its fine. Before i left i called her and thanks for a alittle crispier taco and told her to be more nice to customer and NOt be rude. I told her i live here for 18yrs and i come here often. She told me she works therefor 5years and Never saw me. Well most of time we ordered and my husband pickup thats why i know exactly what im ordering & how its made. I owe a UPS store for 18 yrs and customer service is very impt to me. Maybe she thinks im ASEan and she can just be rude to me. I found out that shes a Team leader. Shes setting a bad example to her co worker by arguing with me in front of them. Basically i didnt enjoy my food bec i was treated badly. Me and my husband came June 1 at 10:15 am. I hope someone will teach her good...
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