I'm never really one to write a review about anything, especially restaurants, but I feel this place deserves one. My family and I having been frequenting this restaurant for quite some time. It's relatively inexpensive, good portions, the food is fairly tasty, and it's damn close to my house. I can also get a decent car wash the Shell station right next door for $15.
Like I already mentioned, the food is pretty good but this review is more about the service than the food.
The service is terrible. Absolutely terrible. Nine times out of ten, my waitress, yes waitress (I've never seen a male waiter so I will not call them servers), has had a very stank demeanor. You walk-in and just seat yourself and eventually someone will bring you a menu, not a smile or greeting to be seen. A few minutes later, someone else will bring you some water. Eventually, a waitress with complete disdain for her job will approach the table and ask if you are ready. No eye contact, no smiling; just robotic scribbling into their notepad. Once that's done, kiss your waitress goodbye till your food starts coming to the table. After all the plates are set, kiss her ass goodbye once again as you will probably not see them for quite a while. No refills on the water (did you even ask if I wanted something else?), no checking on me to make sure everything came out ok, nothing.
Every time I go, I leave with a full stomach but a bad taste in my mouth from the waitresses who must hate their job and it rubs off on me. It doesn't help that they charge for to-go containers without mentioning it and tables of 4 or more get automatic gratuity. I understand the gratuity part, a majority of Spanish people suck at tipping, but charging me for a to-go container is ridiculous.
I can only recommend this place if I give you a fair warning about the stank attitude exhibited by most of the servers. There are a few exceptions especially if they're new, but eventually the stankness of the other servers will rub off on...
Read moreI visit this restaurant on a regular basis. They have good Latin food reasonably priced. they are fairly quick especially when you order the daily special. There is an employee named Maribel who is very nice and attentive. She makes eye contact with you often to monitor if you need anything. I hope the owner reads these reviews and use patrons comments wisely. I prefer not to seat by the counter because I don't like seeing the sandwich employee making sandwiches and buttered bread with his bare hands without using any type of gloves. he touches the bread, ham, tomato and almost every ingredient they put on the sandwiches and I wish they would follow the department of health and restaurants requirement of wearing gloves while handling food. I don't eat sandwiches there because of that. Everything else is Good. Maribel is very courteous,...
Read moreIf you’re looking to get stiffed for a mediocre experience and food this is the place for you, expect to pay a premium for ordering to go, here you can get the enjoyment of paying for extra taxes from who knows where as they tend to charge you almost 9% taxes and when you bring this up to their attention they play dumb, and who cares if you pay cash because they will charge you a “non cash adjustment” even if you pay cash,
And let’s not forget about their dry, seasonless, greasy food that you always tend to pay a premium for, the fact that this establishment hasn’t gotten taken down by the BBB is astonishing as they seem to charge a fee for whatever they please,
How about bettering your food and services to get more customers and in turn generate a better profits instead of stiffing your customers with made up...
Read more