Starbucks — Restaurant in Granville

Save your time and go to any other Starbucks. Employee with red hair is rude every single time I am there. I asked for a pour over in the drive thru and they made a whole pot of brewed coffee in a carafe instead. The coffee was absolutely awful. I went in to get it fixed and they told me it was out of the carafe. Which isn’t even what I asked for!! A single pour over is what I asked for. Woman with red hair proceeded to tell me she knew what a pour over was, but then why not make it correctly? Went in today again and asked for a pour over with siren blend. Not only did they take over 20 minutes to make it, a different female employee steamed the milk and let it sit there while taking care of customers. When I asked her to remake the milk because I wanted foam, instead of dumping it out, she just re-steamed the same milk!! Talk about burnt. Nasty pour over. Asked for refund. A 98 billon dollar company can’t train and hires employees that should not be in...

It's Starbucks. You know what you're gonna get here.

Here are two things I've observed that stand out about it:

There's often stuff on the floor, like inventory that hasn't been shelved yet or whatever. Some times it's on pallets. And so on. I gotta think you could do this after hours, but whatever. it's just in the way, between me and the inventory that I want to buy.

This has to be one of the worst locations in which to put a store. Between this and the Chipotle nextdoor, there's a lot of traffic coming into this laughably small parking lot. It's on a turn where it's really REALLY hard to turn right out of the lot, and there are regularly cars coming in off a much bigger busier road like 40 feet away. It's downright dangerous.

Besides those two things, it's an...

If I could leave 0 stars for this location, I would. This is the absolute worst Starbucks I’ve ever been to. My drink gets messed up 9/10 times. I wish I was exaggerating, but I’m not. Or they’re out of stock from things that are on the app, but don’t let me know until I arrive to the store waiting on my mobile order for 20 minutes until I finally have to interrupt someone and ask. The staff have no sense of urgency or seem to want to make connections, let alone talk, to the guests. I also placed and paid for a mobile order once, drove all the way there and see signs posted up saying they’re closed. Just terrible customer service and communication. Definitely recommend driving the extra ten minutes to the next location to avoid any...