Chill Bar & Grill Grapevine — Restaurant in Grapevine

June 19: 2015: My partner in crime and I stopped in one weeknight a few weeks ago for drinks. The pregnant hostess must have not been feeling well since she was unfriendly and looked pained or ill.

Our server made up for that awkward initial encounter and even though we ended up moving to the bar (it's just where we usually sit, but there were no spot available upon our arrival) she was understanding.

Bar service was ok. We had 2 or 3 drinks then left.

UPDATE - On June 22, 2015, I received an email from Ashley S. of Grapevine regarding my review of Chill. It's been posted below: (I edited it for content.)

The pregnant girl in which you spoke of in your useless comments was very much in pain. She works nearly 40 hours a week in a hot ass bar to support herself and save money for her baby in which will be arriving very soon. During your 8th month of pregnancy, you should understand that having a baby and all the extra water weight is EXTREMELY uncomfortable, so was she pained? Most likely, and quite frankly, after being up on her feet all day, having contractions all night because she so close to labor, I would expect any woman to be fairly uncomfortable and quite unfriendly. I mean, have you seen laboring women? Last time I checked, its pretty difficult and hard to deal with, but she dealt with disrespectful people, such as yourself, all day and was still trying to make it to the end of her shift. You and the other disrespectful a@@holes caused her to quit her job. I hope you feel good about yourself...

UPDATE - On August 24, 2015: My partner in crime's co-worker was leaving the country and had the misfortune of choosing Chill to gather at for a farewell get-together with friends. Had it not been for this, we NEVER would have returned - per our previous visit and 1 of their now ex-employees trolling myself and other Yelp reviewers.

When we arrived, most of the group was there and as we sat down, the server promptly picked up the check the previous patrons left on our table. She did not ask us for our drink order and she didn't even acknowledge us.

I made sure to make notes about the evening to see if there had been any improvements. There were not. It was exactly 10 minutes from the time she picked up the previously mentioned check until we were able to order - which my date HAD to get her attention as she went to the table behind us 3 times and completely ignored us.

The first 2 rounds of drinks were good, but the next round was watered down. I don't know if they intentionally do that or if it's because our drinks sat at the bar waiting for our server so long that the ice melted. Either way, there was a vast difference.

I noticed the order runner was mixing up the food and delivering to the wrong tables. More than once.

Too many mistakes. Still horrible service. Over priced and watered down drinks.

Last month we read a fluff piece on Chill in the local newspaper. It was...

I never thought I would ever write a horrible review about any business but I’ve never had such a horrible, disrespectful experience at a bar/restaurant. When I came in I ordered a round of shots for my friends. One of my friends forgot her ID so I ordered only enough for everyone else. The people who had their IDs took their shots. Almost immediately after, a bartender (who was not a manager) ran up to our table and said “I saw her take a shot so you’re done. I’m tabbing you out.” We went up immediately to the front and explained that our friend did not take a shot and they can check the CCTV. The manager comes up and asks what’s wrong and we explain the situation very calmly, asking them to please check the CCTV to confirm our story. The staff all collects to the back and closes the door. After minutes, the manager comes out, doesn’t apologize, tells us we must be guilty because we were looking back to the bar, doubled down and blamed us saying “I don’t want to babysit anyone. I saw one person in your group was newly 21.”(We were actually celebrating my younger cousin’s first drinking experience). I proceed to tell them we’re all about 30 years old and are not wanting to have anyone babysit us…he continues to tell us he doesn’t want to babysit anyone and that we clearly looked guilty. It was absolutely clear they knew they were in the wrong because they would not look us in the eye after, yet tried to beckon us out the door with saying “I already tabbed you out, you can leave”. I am thoroughly disappointed in how unprofessional and unethical this establishment is and how they would not even admit their wrongdoing after seeing the clear proof that we did not do anything illegal or wrong. Overall, do not waste your time or money with this unprofessional and poorly managed establishment, who even after being proved wrong, still decided to make our...

My husband's food being decent is the only reason this gets 2 stars instead of 1. We got waters and ordered a cheese curd starter and 2 sandwich entrees very shortly after sitting. We waited forever for our food and were never checked on until we looked pissed off enough for our waitress to run to the back and come back saying "your food should be out any minute." Low and behold, she walks out with our entrees and tells us the cheese curds weren't made yet because the fryer "wasn't ready because of the beer or something"?...she didn't really know but they were getting done now and would be out soon. My BBQ sandwich meat was dry and crusty and my french fries were cold. My husbands wrap was fine and his sweet potato fries were luke warm. The cheese curds came out a few minutes later and were piping hot and decent. Our waitress asked us if we needed anything when she dropped the curds off and then never came back. We ate quickly and just sat there waiting for her to come back but she was talking to people across the restaurant and patio that weren't her tables. When I went to the bathroom my husband was finally able to ask for the check, at which point she said sure and went to talk to someone sitting at the bar instead. By the time I came back out to the table roughly 10 minutes later, she still had not brought it.

I initially wanted to give it another chance sometime as the food thing might have been a fluke, but your waitress worrying about socializing than taking care of her tables killed that. You were not short staffed on waitresses and while you had a steady stream of people coming and going from the downtown festival, there were plenty of empty tables so you weren't slammed. No reason we should wasted almost 2 hours in your restuarant and we weren't the only table in that section waiting too...