Sourdough & Co — Restaurant in Grass Valley

I went to this location today and let me tell you the customer service is awful. To start with they told me I couldn't order in the store and had to order online then I order online and accidentally pick the wrong location I ask for help to see if they can transfer my food and they just say "Well that's gonna be a long drive to get your food." I then call the the store I accidentally ordered from and he says there's nothing he can do about it. Then I call the 1 800 number they tell me the store has to refund me I then call the store back because at this point I just want my money back! And he says I'll do it this time but don't order from the wrong store again because im losing money?????? like I did it on purpose AND YOURE NOT TRYING TO GIVE MY MONEY BACK THATS MINE???? IM DISGUSTED BY ALL AROUND THE CUSTOMER SERVICE I HAVE RECEIVED TODAY WITH SOURDOUGH & CO EVERYONE I...

I wake up and look forward to having a sandwich every day only to be extremely disappointed by sourdough and co every single time. The first time I got a regular turkey sandwich and the turkey was great but everything else was a complete disaster!! the produce was soggy and wilted the cheese was hard as a hand carved marble table and the bread was inedible. Today I decided to give them another shot because every store has bad days right? unfortunately everyday at sourdough and co is a bad day. Another perfectly good day ruined by sourdough and co. this time I order an Italian salad and boy was it horrible. I think they might have mistaken their compost for my salad. Absolutely horrible. I'm giving them two stars because it's somewhat clean inside but if you like the way food tastes don't go here. Italian sandwich was...

Looking for the best sandwich shop in Grass Valley? Sourdough & Co is it. Conveniently located in the parking lot shared with Safeway walk up, bike by or park your vehicle and walk in for dine in or takeaway. The sandwiches are prepared with quality meats and fresh produce and made to order. Ask it to be toasted for that extra hearty goodness. Also available; soups, salads, soft drinks, iced tea and baked goods/treats.

Only complaint this day and will surely be resolved quickly; the bathroom situation: one was out of order; the second had no paper towels and hadn’t been sanitized for a while.

Neither a reason not to visit; try the Turkey and Dry Salami...