Dunkin' — Restaurant in Grayling

Ordered 2 sandwiches, one was with turkey sausage, the gentleman at the counter came to us after we ordered and paid to say they were out of turkey sausage, no big deal he offered to put regular sausage on it and I kindly told him no thank you I can't eat pork. He told the guy making the sandwiches hey the next one just egg and cheese. We proceeded to wait ten minutes. Got our sandwiches and the guy who made them said hey since we are out of turkey sausage I put regular on there for ya. I said again I can't eat pork. He just walked away. So I asked for a refund and after waiting another 10 minutes, while I watch them mess up 3 other people's orders from coffee to food I was watching the guy making the food, sure he had gloves on but was constantly wiping them on his jeans and face and hat then touching all the food, even if they had turkey sausage I would have gotten sick from the cross contamination of his unsafe food handling, to top it off I never even got a refund. This place is a walking disaster and a...

I've tried giving this place so many chances. I've tried going here MULTIPLE times and every single time they've messed up my order. If you order avocado toast with bacon they never put the bacon on it. They forgot some of my food multiple times. Drinks are never full, I even got a drink that was only filled half way up once. We'll today they forgot all 4 of my kids wraps and a side of bacon. When my husband went to get the food they actually tried to fight him and acted like he was trying to steal bacon. They kept saying it was in the bag even though he emptied it right infront of them and showed them the empty bag. The staff are very rude and they've never gotten an order right once. It's very disappointing because I've tried giving them so many chances. But, from now on we will just take our...

I hate to be the first one to leave a bad review, especially right after their grand opening, but I placed my order on the app, drove to Grayling from Roscommon to pick it up, and still had to wait an extremely long time for my order at the window. Now I get it that it takes a little time to get the kinks worked out so I was able to look past the wait time, but then on my way home I opened the donut box to discover I only had 3 of the half-dozen of my donut order. And not to mention, 2 of the 3 were far from fresh. They tasted like they were at least a day old. Again, I’m not one to want to negatively review a company, especially in a small town, but this was far from a pleasant experience for my very...