Burger King — Restaurant in Grayson

I'm disgusted and appalled by my experience today and will not be returning. Today, (12/30/2024 at approximately 6:40 pm) I placed an order through the drive through. When I got to the front to pay, I noticed that the total I was given seemed higher than what I expected it to be. It took a few minutes to receive my food and when I checked the bag, I noticed that there was not a receipt. I asked the male who had provided the food for a receipt and noticed him looking about for a short while. I figured if he did not locate it, surely he would just re-print a copy. To my absolute disgust, he handed me the receipt crumpled up and in a few napkins (see attached photo). He had taken it from the TRASH can and handed it to me like it was nothing. He didn't care if someone spat in the trash can, if there was rotten food, etc. It didn't really hit me until I pulled off and was heading home. What happened to putting the receipt in the bag or asking the customer if they wanted a copy before assuming and throwing it in the trash?! I cannot believe he would stoop to the level of digging the receipt out of the trash can instead of re-printing the receipt. Apparently it was too much of an inconvenience to simply ask someone to help him with this in the event that he did not know how to do so. It was not like they were super busy, I glanced behind me as I was waiting and there was only one other car in the drive through. I will never dine at this...

I wish I could give this place 0 stars, but it has not always been this way. Let me explain. I come here at least twice out the week. Three weeks ago and further THE BEST BURGER KING EVER!! But now its the worst like really really terrible. Yesterday I sat in line 15min,(I'm a doctor so my time is limited) told them I didn't want any mayo(which I'm highly allergic to) or tomatoes on my burger, but please add extra cheese. THEY DID THE COMPLETE OPPOSIT, extra mayo and tomatoes and NO cheese!!!!!! I trashed the whole meal the line was too long to go back into and the doors are locked, no one can go inside which I don't understand that either. So today I go back, I'm thinking maybe they just had and off day. NOPE!!!!! First I told them about the experience yesterday before I even start ordering, I order the exact same thing, they messed my order up again, this time I got back into the line, told them about the burger and asked for hot fries because the other ones are now cold, WHY THEY GAVE ME THE SAME BURGER BACK ??? WITH THE SAME FRIES, CROSS CONTAMINATION!!!!!!!!! That entire crew who was in there today and yesterday 3/17/22 and 3/18/22 between 2-2:40pm need to be fired or they need more training. I use to drive from Dacula down to this one because they never disappointed me, as of today they are...

Burger King Store #17171 – A Disastrous Experience

My visit to Burger King at 1990 Grayson Hwy, Grayson, GA 30017 was absolutely horrific. From the moment I pulled up to the drive-thru, I could tell this was going to be a problem. Despite there being no line, I was asked to wait, adding unnecessary delay to my visit.

When I finally received my food, I was beyond disappointed. The sandwich was cold, the ingredients were clearly not fresh, and the entire meal was unappetizing. The amount of mayo carelessly slapped onto the sandwich made it even worse, turning an already disappointing meal into something inedible. For a fast-food restaurant, the lack of quality and care was staggering.

I fully intend to review every restaurant that gives me garbage for my money, and this location is at the top of the list for one of the worst experiences I’ve had at a Burger King. If this is how they choose to serve their customers, then they shouldn’t be in business. This location needs serious improvement or should close its doors immediately.

If you value your money, your time, and a decent meal, avoid this place...