Wendy's — Restaurant in Great Bend

I ordered a large Chili through the drive through last Monday 1 Oct 18 at the Great Bend, Ks Wendy's Restaurant. When I got home I went to eat it and it was nasty, didn't taste right and two members of my family agreed it was inedible. I called and asked for the manager and a lady stated she was the manager. I described my problem and she stated we did add extra water to it. I asked her to taste it. In the back ground I heard her say OOUUU, as did someone else then I heard "What is wrong with it?". I heard her say to someone "What should I tell him". A man got on the phone and stated he was the manager and it tasted fine with him. He did not do anything to make it right with me. He definitely was lying as I heard the others before in the back ground. No help here, I called Corp Hqs and they stated a person from Regional Hqs would get back to me but never did. Wendy's use to be my go to place. But after this Chili incident and obviously being lied to by the man that stated he was the manager, I WILL NEVER RETURN AND TELL EVERYONE MY EXPERIENCE. I can tolerate a lot except by being LIED...

It is so bad when you walk into a fast food restaurant, and expect to get good service but you don't. We were the only people at the counter and couldn't place an order because employees are are arguing about who is going to clock out the employee leaving. When we finally start to place our order the lady insist we take the order the way she wants because it's cheaper and we get more. Really, I'm the one paying. When she's done taking the order she turns around and leaves. Twenty minutes later another employee is like can I help you. I tell him well can you give me my food I ordered it twenty minutes ago. He's like are you serious. Can't complain to the manager because he's outside playing with another employee who drove up....

The Wendys in Great Bend Kansas has the worst staff of any fast food restaurant. They can never get your order correct. Tonight had to go back “again” for items left out of order. While waiting the girl at drive in window was having a lengthy conversation with the People in car in front of me. Laughing, sticking her tongue out and having all kinds of fun visiting. It was apparent they were all good friends. Customers were pulling up to order and either left Because of long wait or no one took there order because the employees and manager were having too much fun visiting. If you dare to go there make sure you double check your order and be prepared for a long wait while the crew jokes around With friends and ignores...