If I could leave negative stars as my review, I would. Have been to Celtic countless times since moving to Great Falls two years ago and can honestly say we have never received what I would consider to be an acceptable level of service. It always takes forever to get your food, regardless of how many customers are in the restaurant, and the food is always sub par. But none of my previous negative experiences at Celtic even come close to comparing to the absolute nightmare / disaster that was my dear friend C's baby shower.

Despite arranging everything in advance (this was a contracted event for 18 people to be held downstairs in a private room) Celtic staff behaved as if we were inconveniencing them by ordering food and beverages. At one point, the manager tried to shame my friend C because the non-pregnant baby shower GUESTS were drinking alcoholic beverages. She told C that "We don't do that in Montana" and implied that the rest of us were lushes for wanting a mimosa or glass of wine at a celebratory social event. None of the food arrived on time—and that's not hyperbole, I mean literally none of it. The people who did get their food only got it after 45+ minutes of tracking down the waiter multiple times and reminding him not only of what we ordered but also of the fact that we ordered with him at all.

People got their food cold, got it late, got it completely wrong, and then got overcharged and/or double-charged for it. Still others were charged for drinks and food they never received. At one point my very pregnant friend, C, had to go upstairs and get a Pepsi from the bar because our waiter never brought down the one she ordered with him. Yet she was still charged for both drinks—with 20% gratuity included. And she wasn't the only person to whom this happened. Every single one of us paid a mandatory 20% gratuity for what was (and I think I speak for all of us at the shower when I say this) the poorest service we have ever received.

The icing on the cake was when the manager called my friend C after the event and informed her that several of the guests had left without paying their bills—which is inaccurate because everyone paid (we double and triple checked)—and that she would be "going over the security footage to see who really paid and who was lying." This last bit was particularly insulting because this group was comprised of adult women, veterans, healthcare professionals, and upstanding citizens of the community. So it was insulting that the manager felt the need to pore over security footage rather than take us at our word.

As a disclaimer,... before you start thinking I'm just some "Karen" power-tripping behind a keyboard, please know that it took an incredible level of unprofessionalism and ridiculousness to get me to the point of leaving such a negative review. I don't leave this review lightly and I've reread it multiple times before posting. It's just...the unfortunate truth.