I'll start off first by saying our coffee was delicious and so was the blueberry muffin. That's where the positives of our experience end. We came in for breakfast on Saturday morning before heading to the Farmer's Market. I ordered the American Breakfast with over medium eggs, my wife ordered the Eggs Benedict, and we ordered a ham/egg scramble with potatoes for my 2 yr old daughter. My wife specifically asked that her poached eggs be cooked to medium so that there were no runny whites. When we received our food, it looked okay, but my wife's first bite into her Benedict revealed under cooked eggs with lots of runny whites and a cold hollandaise sauce. My daughter's scrambled egg was undercooked with tons of runny whites as well. My fried eggs were over easy at best. I am not as squeamish about under cooked eggs as my wife so that didn't turn me off as much, but my breakfast potatoes were all but unseasoned and barely warm. My toast was a heel of the loaf, over-toasted and dry, with no butter or jam provided. I couldn't add enough salt and pepper to my eggs/potatoes to make them edible so I left half of them on my plate. The service was all but atrocious as well. After receiving our food, the server never stopped by again to ask us how our meal was. If she had, I would have given her an earful. Unfortunately, this establishment asks for a tip on their Ipad when paying after ordering at the counter. I foolishly gave a 20% tip before any service was provided. I won't make that mistake again. In fact, I will likely not make the mistake of ever going back here at all. While their coffee was very good, there are plenty of other great places in Great Falls to get coffee, good food, AND good service, not just one of the 3.