If I could put 0 stars I would. I got breakfast this morning and a whole meal wasn’t in my bag when I got home. Which was the steak beagle meal it’s not cheap meal for McDonald so I’m not too happy. I called back and the manager said I could receive a discount via email which was never sent or anything so I was like oh I’ll go again and get dinner for the family thinking I’ll get some sort of discount or compensation but nope I was wrong! The manager said she never go any calls today about a missing meal. I told her that’s bullshit becouse I did call! I also want to say the unprofessionalism on this establishment currently is awful. When I pulled up to the drive threw there was no introduction nothing was said I said hello and the chick said wait a minute like who do you think your talking to is my question because I know plenty of people that would go right in there and throw some hands! I also want to state that the lady that is managing idk what is wrong with her but she has to be on drugs she repeated herself like a broken robot and seems to be off like she’s on speed. Another thing I wanted to mention when I pulled up to the window all of a sudden my order was disappeared there was nothing for my order so I had to restate my order like 3 times in this whole process the manager then asked the drive threw lady if the person in-front of me paid for my food or the wrong order she said she didn’t know and then the manager said to put the order back in the computer originally my meals was going to be 20$ at the speaker then after the window when they lost my meal all of a sudden it was 25$ like what the heck. Also I was promised compensation and when I came back I did not receive that I also didn’t finish my meal the meat was super hard over cooked and definitely not warm so I went without breakfast and dinner now I’m...
Read moreordered my food on March 25th, I noticed the employees forgot one of my drinks when I got back to the hotel. I called the location back and inquired about it. The person that picked up said he was management (Andre') I asked for his name twice, he said it would be fine for me to pick up the drink the next day and that he will note my name down. I come back the next day to the drive through, the person that was helping me at the intercom sounded like the person that took my order the day prior, she also mentioned she was the assistant manager. She was really confrontational, and it really upset me. She claimed they don't have a manager name Andre', she also mentioned their policy and that I had to pick it up the day of. I told her if that was the case then why didn't the person I was speaking to mention it, my hotel was not that far away from the location and I could of just came back for the drink? Instead of apologizing and trying to remedy the situation she shut me down and told me to move my car so the people behind me can order, that upset me even more and I told her I already paid for my drink and that I'm not moving she said fine I can stay at the intercom, I told her I will write a review she told me to go ahead. So I went ahead and wrote a review to the BBB and to headquarters. I want my money back for the transaction, it's very obvious that there is no communication and lousy leadership at this McDonalds location. It's unacceptable considering I had already paid for my food and I told her that. I have never had ANY problems with any Mc Donalds location accept...
Read moreBuckle up kids because do I have a story for you: Starting off, got a #1 meal. Big Mac was fantastic. French fries, fresh. Hi-C, chefs kiss. Threw my car into park and ate my meal in the parking lot. All is good, all is well. What’s that I see? Check engine light? Oh let’s turn the car on, probably been running the battery too long. It’s cold and it’s been about 10 minutes, let’s warm her up. Brake petal, locked. Check engine light, blinking. Weird clicking noise, it’s there. Car won’t start. Uh-Oh what do now? I don’t know anything about cars.
Well I walk into that McDonald’s and ask the employee, do y’all have anyone that knows anything about cars? They share a look between each other and nod their heads. Yes. We got the guy for you. My man came out pulled his car next to mine, provided the jumper cables, popped open the hood, and went to town. I swear there were more lights on my dash than there are lights on a Christmas tree. Told me, battery is indeed very dead. Probably some other issues as well. 10 minutes pass and I’m laughing so I don’t cry. I’ve accepted the fate I was towing my car home tonight. Nay nay my friends. Nay nay.
Homeboy sat with my car and was determined to get this started. Jiggled the cables and looked over with a flashlight. Nothing but confidence and pure spite to get this thing started. Keys, in hand. Parking break, engaged. Rattle rattle… she starts. Dude didn’t even bring a jacket.
And for...
Read more