Subway — Restaurant in Greenbelt

With the increased consolidation and uniformity of prepared food purveyors, a discerning diner eventually comes to the realization that certain outlets are better than others. #7555 Greenbelt Rd. Subway is a good example. This simple lunchtime sandwich shop excels with fresh bread rolls, a selection of cold cuts, and a perfect shredded and cut lettuce. As I'm writing about the Italian subs, I love their fresh sliced red onions, green peppers, and black olives topped with copious amounts of oil & vinegar. Of course Subway's main feature is that you can see the ingredients and oversee the construction of your own sandwich. I don't know if I'd trust them with a steak 'n' cheese, because the meat would be microwaved and not cooked on a grill. This Subway has some seating in an area that is long and narrow. Allow me to digress into an observation that "hole in the wall" luncheonettes, sandwich shops, casual resturants often have the best food enjoyed by a wide variety of clientele. I knew of a place that moved from an accessible location to further out of town. In this larger space, they then threw white linen on the new tables, added a wine list, redid the menu, dimmed the lighting, and business completely dried up. Albeit, location had alot to do with it. In essence, exquisite dining is like life itself: fleeting, ephemeral and often unrepeatable. Although, there seems to be a brisk turnover of employees here, certain regulars are familiar. After all, they're just making your sandwich and ringing you up. Chips and soda are available and that's about it. There's plenty of parking outside and the line inside moves swiftly. I like this...

The woman that made my sandwich was a looked to be of some sort of Middle Eastern, middle aged (possibly mid 40’s) woman and she wore a black hijab and had a slightly short stature. I greeted HER and she ignored it with a cold stare. As she made my sandwich she proceeded to give me 3 jalapeño peppers, literally 3; so I asked politely if I could have a few more. Next she added my onions and literally threw them on the sandwich as if she was mad at this point. Then she gave me 3 bananas peppers again and 2 tiny tomatoes that didn’t even cover my sandwich, so again I had to ask for more. At this point, I was soo tempted to just leave bc it was obvious she had a problem, that I did not cause but I was pushed for time. Lastly she added soo much mayo & mustard to the point that it was an entire mess all over the paper when I sat down to eat my food. I know she did it on purpose. My vegetables were literally “hot” as if the cooler that they’re in was not working and my sandwich was disgusting and soo sloppy from her crushing it close w/o using the knife. I wish I would’ve taken a picture but I’m still leaving this review. The restaurant was hot as if the air didn’t work but my gosh, how is that an excuse to treat someone so rude & cold. Why even come to work if you’re that angry. I work with customers and I’ve never treated anyone this way, not even on a bad day. I would NOT recommend...

Title: One of the Worst Fast Food Experiences I've ever had

If I could give zero stars, I would. This particular Subway was a complete disaster from the moment I walked in. The staff seemed more interested in chatting with each other than acknowledging customers. I waited several minutes just to be greeted—while standing directly in front of the counter.

Once someone finally decided to help me, they acted like making a sandwich was the worst possible burden. No eye contact, no “hello,” no thank you. Just cold indifference.

The vegetables looked like they'd been sitting out for days—limp lettuce, slimy cucumbers, and tomatoes that were more mush than slice. The meat had a strange odor and looked like it had been left out far too long. I asked if they could change out the veggies for fresher ones and was met with a sigh and an eye-roll.

To top it all off, the bread was stale and hard enough to chip a tooth. I’m not even exaggerating. The final sandwich was a sad, sloppy mess that I ended up tossing after two bites.

Tables were dirty, the drink machine was sticky, and the trash bins were overflowing. Not a single clean surface in sight.

I don’t expect gourmet from Subway, but I at least expect basic hygiene, edible food, and a shred of customer service. Avoid this location...