Zaxby's Chicken Fingers & Buffalo Wings — Restaurant in Greeneville

Worst Zaxby's ever (Greeneville Location)! Order #1175 (11:00 am Sunday 3/27/2022). We ordered the Kikin Chicken combo & the Cajun Combo meals both with small drink. We got our food and both of our fries were extremely cold. Mom's chicken sandwich was cold as if it were never really cooked, so I went up to mention that it was cold and they did heat it and give it back. When I gave it to my mother she mentioned that it was now hot and that she wished the fries were as well. Then I took a bite into my kickin chicken sandwich, and my chicken strips within the sandwich was very overdone and dried out and cold as well, and the Texas toast bread was extremely dried out. The bread must have been sitting out for hours. I went up to complain again and the crew leader went to go get the manager. I was shocked to have noticed that it was the cook that came up to the counter (Which she wasn't wearing a hair net or even gloves while preparing everyone's food - Nasty- am I right). She had blond hair that was in a ponytail with tattoos on her forearms. I tried to Calmly explain that the food was bad and she quickly interrupted me and asked if I wanted my money back, in frustration that she didn't have the manners to listen to why we were not happy with the meal, I replied yes. she only gave me money back for one meal and at this point I didn't care. I just wanted to get out of there and never come back. She picked up the food and slammed it into the trash can as she went back to the food line, as to make some sort of statement towards me. I did not hear an apology for the way she fixed the food, I only received attitude. The only good part of the experience was that the dining room was clean. We Will not...

I'm not saying this restaurant chain is definitely a front for a potential alien invasion, but if an advanced civilisation from the second planet in the Zaxalon system was scouting the earth for potential resources and discovered one of the galaxy's great delicacies in the form of the flesh of a small, stupid earthling avian creature, wouldn't they combine their interest in cultivating this resource with a convenient means of blending in on their scouting mission by starting a restaurant named for their homeworld (Zaxalon-B)? And wouldn't their restaurant have the good crushed ice, perfect for crunching between their mandibles in order to keep them cool in the relative heat of their new assignment? I honestly don't know. I'm just asking questions. That ice would be perfect, tho. I will also say that Zaxby sauce is overrated. And my tests to check it for mind control agents have proven inconclusive. People say the...

While ordering I forgot to order a meal. Once I realized it I attempted to get the attention on the 3 people working. I knocked on the window, attempted to get their attention. One girl even smirked (never looking directly at me) as I knocked on the window. Finally someone from across the restaurant seen me attempting to get their attention and helped. The initial girl acted as if I was interrupting her when I placed my forgotten meal. Once I received my 2 orders I advised that I needed Zaxbys sauce. Having received 5 meals I was told that if she gave me more than 1 then it would cost me extra! Seriously? The fact is I would have paid the extra amount for the sauce but she immediately closed the window not giving me the opportunity. Horrible service, rude employees and I imagine the manager isn’t...