Cicis Pizza — Restaurant in Greenville

Worst customer service ever.Most of the employees dont speak English or pretend not to so they dont have to help you.Manager is rude and judgemental. Used to come here often to save on cash while my husband and i healed up to get back to work full time after a bad car accident(got rear ended) left our savings depleted. I don't drink much junk soda and juices, I like to drink water seeing as I'm on a cleanse (my husband has been trying to give up soda too so occasionally he will try to eat there with just water as well but sometimes caves in to getting a drink.)however the manager assumed my husband and I were poor and ONLY AFTER taking our money when we purchased 2 adult buffets at full price with one drink for my husband, sat our plates on the table, husband goes to pour a drink and at the station the manager loudly chastised my husband about being too poor to buy 2 drinks and told us a LIE that it's mandatory to purchase 2 drinks when you buy 2 buffets when that is not stated anywhere in the store or on the menu sign. Then goes on after having other people now gathering more to see the "show" he created and literally laugh at us as a joke, he goes on to announce that since we're poor he'll help us out just this once with a cup..... omg that was public humiliation, for no reason to PAYING PATRONS. My husband saved face for me as IM the one on the cleanse that causes him to only buy one drink!! The manager publicly called us poor and literally said"it's the cheapest buffet in town if you cant afford to buy 2 drinks and not be poor, then dont eat hear." (Minus some really unnecessary nasty words i did not include)...... who says that to your PAYING CUSTOMERS?!!! And also I would get water if they didn't charge me for a cup of tap water! I'm not paying $2 plus tax for sink water. Not fair. We should have went to golden corral, a better buffet. At least their clean and not run by children with bad food safety practices. Being in the food industry myself there's a better way to handle customers you don't like. Seriously his buisness is doing so bad financially he has to bully customers to make $2 DOLLARS!!!!! Good hardworking people we have jobs we pay taxes we even foster dogs from shelters. Why are we being humiliated and treated like trash the way he talked to us. I'm sure most of the customers may not care after reading this cause it's cheap pizza. But hopefully enough of you reading agree that bullying customers is not good buisness practice. Maybe every news station i can...

We were traveling out of town and wanted to have pizza so we decided to stop at the Cicis. When we got up to the cash register we told the girl that it was four of us and we wanted fountain water. From going to other Cicis there's no charge for fountain water. We were charge for bottled water and we told the girl that no we wanted fountain water but she seemed not to know English very well. Not that this was a big deal but didn't want to pay for water so we asked to speak to the manager.

The manager came over and we told him we have been to other Cicis before and never was charged for water. He applied and says that it cuts down on theft to me I took it as an insult as if he thought I might steal from him. He said he could not do anything ok it's water no big deal then so me and the family went in and enjoyed ourselves.

The pizza was very good and they continue to keep up making fresh pizza and cleaning dirty plates off the table.

I wanted to request a stuffed crust pizza that I usually order at our Cicis near our home. I actually talked to the manager to request this and he says that he does not make stuff crust pizza for the clients inside his restaurant he only does it when you purchase an item to go. never was told that before at any Cicis

At this point I could see that this manager is a hardcore Penny Pincher.

They had the limited time chocolate dessert pizza that I noticed they do not add powdered sugar as it should have on it even though they have a sign in their window showing it on it but probably the manager wanted to save a couple of pennies by not putting all the ingredients on it.

My overall experience with the place was excellent if you took the manager out of the equation. All team members were doing an...

The lady that was supposed to be at the front taking orders and cashing people out needs a new job. When I walked in I had to stand at the counter for a while before one of the people that were handling the pizzas in the back came around to ring me up. Right when I was about to be cashed out the lady that was suppose to be up front came up from behind him to watch what he was doing and then proceeded to stop him before his could cash me out to charge me for a fountain drink. Mind you, I didn't want to pay for it because I just bought a drink from the place next door and allegedly there was a sign up front saying not to bring outside food/bev indoors but the sign is so small you barely even notice it when you walk in. So after five minutes of arguing with the woman she charges me for a drink anyway because she thought I would be stealing drinks from them even though the drink I had was completely filled since I JUST bought it. If this is a policy that yall have that is being taken this seriously, you NEED to have this rule in big, bold lettering out front where everyone can immediately see upon entering. And allegedly this person also mistreats her coworkers because I overheard that this woman cursed out the gentlemen that initially came to take my order before she disappeared to wherever she went. The absolute worse customer service I have ever received in my life, not even McDonald's...