UPDATE: 7/9/2921 - Made the mistake of ordering again after some time. Food took TWO HOURS for a sirloin and double order of fries. The picture is of my double order of fries… Fire everyone, tear to the ground. Worst restaurant in Greenville hands down.
2000 characters isn’t nearly enough but I’ll do my best.
I’ve ordered from the Outback on Orchard Park in Greenville maybe 20 times. I know I’m gonna get awful service. I know there’s a 50/50 chance of my food being correct. I’ve also worked in the food service industry for over 15 years, so take my “critiques” however you may.
Let me start by saying it doesn’t matter where it’s a Tuesday at 2:30pm or a busy Saturday evening. Curbside takeout at this location is deplorable. Every single member of management needs to be put on a probationary period subject to an overall improvement of this location.
Ordering curbside takeout is really a joke. It’s not actually curbside, because your food will never be brought to you. Staff will not acknowledge you. Your only option is to walk in and just grab your food yourself. I guess they dislike tips? I stopped tipping the togo staff months ago. Why would I? It would be tipping for you to come to my car, ask me my name, walk inside, grab my food and bring it to me. But this 25-30 seconds of “work” is far too complicated for the staff currently working there.
The management is to blame. It’s now a game to me to sit in my car (sometimes) and just see how long it takes while watching others get out of their cars, go get their own food and count how many ask to speak with a manager. It’s guaranteed to happen at least once every 20 mins if there are more than 3 cars in the parking lot.
The food, where to begin... I’m not super picky. I know I’m getting what I pay for. I know med rare steak at Outback either means my steak is going to be so rubbery and over cooked that I could play tennis with it, or so bloody the cow is still partially alive. But that’s because I know there’s probably some 19 year old back there cooking steaks that worked a year on the salad line in high school and is now doing lines of coke just to get through his shift at a job he hates.
So again, take my comment for what it’s...
Read moreBrought my wife for our valentine dinner, due to our schedules. Worst outback we have ever been to! We got seated quickly, as it was not a packed house, on a Thursday evening. Upon being seated we got menus but no silverware, it was down hill from that point. Our waitress finally came over about 5 min after being seated and got our appetizer and drink orders, remember I said down hill, so we got our bloomin onion after 10 min drinks nearly 15 min after being seated. (I'll recap thus far, no silverware, meet waitress at approx 5 min, receive drinks and bloomin onion after nearly 15 min....remember, no silverware which BTW come with napkin. When I say we gave our drink orders, it was the following...a michelob ultra, coke and some mix drink my wife ordered. What did they bring us? A Miller lite and a coke. So I asked a different waitress walking buy, I ordered a michelob but got a Miller and my wife is still waiting on her mix drink. But just bring me another Miller and it's fine. She brings the Miller and finally the mix drink. Our waitress finally comes back and takes our orders. It's been 30+ min at this point. We are munching on the bloomin onion with no silverware and cheap brown dispenser napkins. Another 10 min ish goes by as we watch our waitress walk circles. My wife finally gets up and goes and gets our silverware herself from the hostess booth! Nope, not kidding! Then our waitress comes over and ask if we need anything. I asked about our food and she says I'll ask the kitchen and walks off. We wait and wait and wait, I'd finally had ENOUGH!! I WAS FUMING TBH! I saw our waitress and asked her to come over. I then asked for our bill for the onion and drinks. She says, do you want be to get your food to go?!?! I almost laughed! I said no, I'd like our bill for what we have on the table. She walks towards the register shaking her head! I'll give one positive, she was nice. Other than that, DO NOT GO TO THIS OUTBACK IN GREENVILLE OFF HAYWOOD ROAD!! Since we were hungry and dinner less, we went to Papas and beer and received EXCELLENT SERVICE! And in case anyone is wondering, papa's and beer had the same number of...
Read moreBloomin' Brilliant and Beefy! My Outback Adventure Alright, folks, gather 'round, because I just had an Outback Steakhouse experience that was so good, I'm pretty sure my taste buds are still doing a happy dance. And let me tell you, it's not every day you walk out of a restaurant feeling like you've conquered a culinary Everest, but here we are. First up, the Bloomin' Onion. Oh, the Bloomin' Onion. This majestic, deep-fried marvel is less of an appetizer and more of a commitment. I'm pretty sure it arrived at my table with its own gravitational pull. Each petal was a crispy, golden testament to the fact that sometimes, the best things in life are indeed fried and covered in a slightly spicy dipping sauce. I may or may not have shed a single, glorious tear of pure joy while devouring it. My only regret? Not ordering a second one for dessert. Then came the main event: the juicy steak. And when I say juicy, I mean this steak was so succulent, it practically whispered sweet nothings to me with every bite. It was cooked to absolute perfection, a beautiful symphony of seared crust and tender, flavorful interior. I'm pretty sure I heard angels singing. Or maybe that was just my stomach, finally appeased after a long, hard day of, well, not eating steak. Seriously, if this steak were a person, I'd propose. And the veggies? Ah, the veggies. They were there. They were green. They probably tried their best to make me feel like I was making healthy choices, but let's be real, they were just there for moral support while I devoured everything else. Kudos to them for trying to balance out my delightfully decadent meal. All in all, Outback, you've done it again. You've successfully managed to make me question my life choices (mostly, "Why don't I eat here more often?"). If you're looking for a meal that's equal parts delicious, satisfying, and will likely leave you in a food coma of epic proportions, then get yourself to Outback. Just be prepared to loosen your belt a notch or two. You've been warned...
Read more