Starbucks — Restaurant in Greenville

I had many issues before but I try to be patient and understanding especially since their staff are student workers at a fast food coffee shop. However today was the last straw for me. I've made a pick up order for a refersher on the starbuck app in the student center in-between my class for a pick me up. I waited 20mins for my order while people after me are walking out. (I try to be patient due to the college crowd) Then a barista ask me what I am waiting to tell me they "canceled" my order and I will need to go to the register to make another order. Instead of suggesting to make another refresher at the same price point on the spot. On the app it says the order is ready to be picked up which is why I try being patient but I am not going on the line when I already had an online paided order and I had class to go to. It was the first time today I had to leave without a...

I usually order the same drink every time, and it’s easy to tell when the employees are attentive versus when they’re just going through the motions. I don’t understand how such simple orders can be messed up. I specifically ordered a banana nut bread, warmed, but it was handed to me as if it had just come straight out of the package.

For my drink, I asked for a Venti Peach Green Tea Lemonade with two extra shots of classic sweetener/syrup, but it was completely watered down. On top of that, I had to repay to upsize because the barista wasn’t even listening to my order in the first place.

While they do get customers in and out quickly, the quality really depends on whether the barista is paying attention. When they do, the drinks are great—but today, I paid $10.09 for a diluted drink and a cold banana bread. Definitely...

25+ min order completion after receiving 1/2 the order (wrong coffee btw). Drive thru recieves preference despite 10 people in line waiting for their order. After going back up twice to ask if the order was almost ready (double espresso, not a lot of prep required) then they started working on it. They were somewhat busy (not overly), but had multiple servers to cover orders. You should consider going to an alternative location...