This used to be our favorite place for sushi in Greenville. The food quality is incredibly high for an all you can eat place, I can still say that.

However, the service has gone from mediocre to literally one of the worst table service restaurants in Greenville. Even though they are fully staffed, there appears to be absolutely no organization or system of any kind. Sushi chefs stand behind the counter cranking out orders, while wait staff take orders on tablets table side - you would think this would be a coordinated system.

Instead, orders pile up on the counter while the obviously untrained staff look confused at what is what and try to guess what their orders should be. We had multiple wrong items brought to our table, by multiple servers. Some items arrived ice cold - items that should have been cooked, I mean.

The absolute worst part is the delay - the idea is you order in rounds, so as one batch of food comes, you go ahead and place an order for the next round. This way, as you finish one round the next one arrives.

This system is obviously beyond the capacity of the staff to deliver. Orders for the same table come out at wildly different times - parts of my third round came out while my dinner partner was still waiting on their first. None of our orders came out correctly or complete, the server had literally no idea what items were. We had to help her find menu items on her tablet, only to have her not bring them.

Meanwhile, parties stacked 5 deep at the door - on a Tuesday night while the restaurant was largely empty. With 4 servers standing by the door, apparently unable or too incompetent to seat any of them. All seating was handled by one person literally running around the restaurant, who was also trying to correct the chaos of the jumbled orders - I assume this was the manager, but he was too busy trying to bring us food we didn't order to ask.

We were told they had a very large party that was throwing them off - yet there were at least 5 servers we counted on shift when we came in, again with the restaurant largely empty.

The restaurant cleanliness has degraded - bathrooms were a mess and smelled horribly of unflushed toilets. Considering the cleanliness and ice cold food coming from the kitchen, I fear food safety may become a concern.

We certainly won't be coming back, and will be making sure every sushi lover we know is aware. If you are looking for a wonderful sushi experience in Greenville, I cannot recommend Purple Sushi Bistro highly enough in Greenville's West End, downtown.