I want to update everyone that I went back almost a year later and upgraded my diamond. Lee and Lindsay helped me out, when I came in the store Lee was waiting there to help me and I told her what I wanted she said she'd help me out and she'd make it perfect for me and man she did. She got Lindsey they knew what I wanted so they brought some diamonds in they overnighted them so I could see them the next morning. I've never seen something so gorgeous! The first one that I saw looked even bigger than the one I had before and I'd never seen something so beautiful before I didn't know diamonds could get that shiny and clear with so many rainbows that it makes in every light I still have nerves from looking at it. I stared it all the time I ended up going from a 2.01ct. I SI2, to a 2.02 ct. D SI1. WHAT A DIFFERENCE THAT IS! It was worth every penny and Lee was so excited for me and so is Lindsey they really help me out I just can't say enough about them they are both excited for me and both sweethearts. So I paid for the diamond and turned in my old one put the money towards the new one. They told me it would be a couple weeks to get it set I was able to use my setting that I bought last year and I kept my band while they worked on changing out the diamonds. I got a call the next day, it was Lee on the phone, she asked me when I could be at the store and of course I said right away. She told me that she'd worked it out and that Lindsay and the jeweler did me a huge favor and that my ring was ready! They were so good to me I was there three days in a row and everything was done I didn't even ask for the favors they were so good to me please go there and buy something from them you won't be disappointed. The picture doesn't do justice on the new one but you can see how almost totally perfect it is. This really is a dream! Thank you so much! Lee and Lindsey you're both so awesome I don't know how else to say how thankful I am that I met you two and you...
Read moreZack is truly outstanding! When I approached him with my specifications, he not only met my expectations but exceeded them by presenting options of even higher quality than I had initially considered. His attention to detail and commitment to customer satisfaction were evident throughout the entire process. What sets Zack apart is his dedication to creating a memorable experience. He went above and beyond to help me surprise my wife with a special piece of jewelry. His thoughtful approach and willingness to collaborate made the whole process enjoyable and stress-free. One of the most impressive aspects of my interaction with Zack was his confidence in his work. In an unprecedented move, he entrusted me with the finished product to present to my wife personally. This level of trust and customer-centric approach is rare in the jewelry industry. My wife absolutely fell in love with the piece, which is a testament to Zack's skill in understanding and fulfilling our desires. His expertise, combined with his genuine care for his clients, makes him an exceptional jeweler. I cannot recommend Zack highly enough. His professionalism, expertise, and dedication to customer satisfaction have earned my loyalty. I will undoubtedly return for all my future jewelry needs and specifically request Zack's assistance. If you're looking for a jeweler who goes above and beyond, Zack is your go-to...
Read moreMy fiancé and I have had the most amazing experience with Arti at Diamonds Direct. From the very first moment we walked through the doors, she made us feel so loved and special. Her warmth, kindness, and genuine care turned what could have been a stressful process into something truly joyful and unforgettable.
Arti went above and beyond to make sure every detail was perfect. She listened to our story, celebrated our excitement, and treated us like family. Her patience, professionalism, and sparkling personality made every visit something we genuinely looked forward to. It’s rare to find someone who not only excels at their job but also brings so much heart into it.
What made our experience even more meaningful was how truly invested she’s been in our journey. From the excitement of getting engaged to now preparing for our wedding. It honestly feels like she’s known us for years. She’s shared in our joy every step of the way, and that personal connection made all the difference.
Thanks to her, we didn’t just find the perfect ring,we made a beautiful memory that we’ll always carry with us. We’re so grateful for her and the entire team at Diamonds Direct.
Thank you, Arti, for making this such a special chapter in our love story.
I’ve attached a special image that showcases the beautiful engagement ring from our...
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