KFC — Restaurant in Griffin

The customer service is less than one star. I encounter a young lady named Bri at this location. When I placed my order I told her to please make my order hot and fresh. She proceed to bag part of my order and told me it will be 15 minutes on my wings. She literally slide part of my order to me after I asked for it to be hot and fresh. I gave it back to her and said, I asked you to make my order hot and fresh. She snatched the bag and put it on the bagging table. I was General manager over 5 years in the fast food industry. This young lady attitude was so horrible I would have fired her on the spot. After several customers had received their orders. The manager noticed I was sitting there and asked what I was waiting on. I told her wings. She then asked how long had I been waiting. I told her I placed my order at 5:42 and was told it would be 15 minutes. She went in the back and inquired about the wings. She came from behind the counter and told me my wings were not dropped because the grease was "not hot enough." (Right) She refunded my money for the wings and would cook my other order hot and fresh. I told her about the young lady, whom she took in the office and talked with her. It is hard to reprimand family that works for you. I normally can deal with anything but a bad attitude is a non-negotiable and completely unacceptable when you are paying your hard earned money. This young lady has left a bad taste in my mouth. I will not be...

Ordered 2 $20 fill up boxes at the drive thru. The order process was easy/fast awesome drive thru customer service. Was asked to pull to the front door, the person that brought my food out wasn't friendly at all! I was cordial, and even said thank you and she said nothing only frowned the whole time. The two boxes of food were not properly closed, it's not hard to put food in a pizza like container and close it. The two I ordered were so poorly put together I had to hold them together on the drive home (20 mins). Since I had to pull around to wait for my food, I'm thinking hot and fresh...yeah right! Cold and nasty. Paid $45 (w. lg sweet tea) only for no one to eat the food. The biscuits, you could have used for hockey pucks. The amount of salt on the original chicken $20 fill up was unbearable. And the crispy chicken wasn't much better and it had a funny taste. I normally don't have issues at this location, everybody has an off day. I just regret spending $45 and my family had to spend more somewhere...

WOW.....Is there any wonder KFCs are shutting down all over the country as Chick-Fil-A, Bojangles, and Zaxby's are popping up everywhere? I thought I would take my family out for dinner and ordered the overpriced $30.14 12 piece meal on May 16th

Original Recipe....Totally out! Extra Crispie........One breast left!! Had to settle for Rotisserie Chicken

I got three sides with this.

Green Beans?.....You guessed it! Not available Ice for the Ice Machine......Out! They even shut down the soda fountain itself during our meal.

Napkins....The one dispenser in the location was also totally out.'

I asked the manager about this as she stood next to her less than stellar 87 Food Inspection Score and all she could say was sorry and made no effort to try and address any of my concerns.

There are many other chicken options in Griffin, many that have coupons too. They are going to get my business on my next visit to...