Coffee Break — Restaurant in Hackensack

I saw a yelp review with the same complaint that I have.

First, the Pros: I've been going to this coffee shop since it opened, and the drinks here taste wonderful WHEN MADE BY THE OWNERS or their relatives. The owners are wonderful - friendly and very kind. Their desserts, which they bake themselves, are delicious.

The Cons: Every time someone else is hired to work for them and the owners are not around, these employees completely ignore the instructions that I have definitely seen the owners give them, repeatedly. For instance, the employee pours a shot into a plastic cup, with nothing else inside (really bad because it can melt the plastic), or pours a shot over just ice, then searches for milk all over the place, at which point the shot and ice have melted, making the drink very watery. Or the employees mix iced coffee and shots together? I'm not sure what that is.

Lately, the male employee there makes extremely milky drinks, with 99% milk and almost no coffee or espresso. When you ask for the rest of the shot to be put in, he does so but then charges $1.25 for the coffee/espresso that should have been in there in the first place. Also, even though I have seen the owners tell him the price that he should be charging, he thinks I do not understand the language they are speaking in and tells me that he is supposed to charge me more.

I have now completely stopped going to this coffee shop because I am afraid I will encounter one of the employees instead of the wonderful owners, which is really unfortunate.

I guess my takeaway advice is that if you're looking to get coffee or espresso, make sure to visit only when the...

This place was outta sight. We were on the road and needed a boost, so went out of the way on my wife’s hunch since we didn’t want burnt *$ or the like.

Coffee Break did not disappoint! Ordered a smoothie and a latte for the folks in the car, and had a single espresso while I waited. Less than an hour before close but still a nice, chill vibe. Sweet moments of relaxation before the last leg of a road trip with a car full of youngins! Needless to say, the coffee was superb.

Only outdone by the sfogliatelle I took away to eat on the road. You know this place is legit because he waited till after I ordered them to ask if I wanted a dust of sugar on em. Those pastries, If I may borrow from the local vernacular, were Bee-YOU-ti-Ful!

I don’t get to Bergen County a whole lot but you can bet I’ll duck in here again first...

I had a personal appointment in the Hackensack Paramus area and decided to stop here afterwards. I had breakfast and coffee. I ordered crepes which honestly is the first time I've ever had them. They were absolutely delicious. The coffee was also very good, I ordered a latte iced with vanilla and caramel. There are plenty of places to sit, comfortable chairs and tables for you to enjoy. Once You order You can sit and wait for them to bring you your order. I got there late to mid-morning by the time I was ready to leave, the lunch crowd was coming in. They seem to have a lot of authentic Italian meals judging by the crowd I'd say they're very good so I'll be coming back to try other things on...