Tre Famiglia Ristorante BYOB

DO NOT BOOK A PARTY HERE!

One star is probably generous, but the waitstaff, especially Anthony did their best to rectify the huge disappointment that was my sisters bridal shower.

Angela guaranteed us a specific private room which not only did I take the time to visit, but was provided pictures of via text for my sisters shower on 8/28. The reservation which I had placed a deposit down to hold the room/date was taken 7/1.

While planning we had a few hiccups with Angela's miscommunications as first we were told buffet was an option for the party, when we provided her with the menu options we chose (from the menu she provided) she stated it was not an option for our party size (she knew my party size when booking this room and offered the sit down plated and buffet menus to me, even discussed this with me via text). This was not a huge deal so we chose from the plated menu (the only hard part was getting a call back from Angela at this point). I was trying to make these adjustments while on my own honeymoon and she was very difficult to reach by phone.

Fast forward, menu is water under the bridge, we show up to setup for my sisters shower and are given a completely different room than promised. A much less attractive room with stained table clothes, mismatched tables, a poorly patched hole in the wall, and an abundance of chairs with no place to go.

Another party was setting up in the room we were supposed to have and multiple guests from their party entered our room as it seems everyone was confused. Our guests had seen photos of the room we put the deposit down for and also tried to enter the wrong party. The room we were given was dark and unattractive and Angela was nowhere to be found. The very stressed waitstaff could only do what they could to help rearrange the mismatched height/shape tables to seat the guests (pretty clear the waitstaff didn't expect us at all and one even threatened to quit on the spot).

A woman from another party came into our private room many times to get upset at the waitstaff (as if we didn't have our own problem).

Fighting back tears, as this room was a hot mess, we setup anyhow (because what else can you do when the bride is on her way?).

A quick call to Angela as recommended by waitstaff was made, but she could not have been less helpful or less caring of the huge mistake. She did not offer any reconciliation or apology (we still paid in full and tipped the staff). Angela went as far as to tell me what I was telling her about my reservation was false, I made her aware of our text thread and she said she was not interested in seeing them (what?!).

It was obvious many errors had been made this day...people kept walking into our party stating they had reservations at the restaurant for the day. I will note we had a welcome sign for our party, but it went unnoticed and we were disturbed many times. So, the people with the reservations were turned away because Angela clearly overbooked the restaurant. All of the rooms were being used for parties and I am pretty sure we got the room that is usually left for traditional guests. I do not think anyone would want their private party to be held here.

In the event you still want to go here and support this poorly run establishment, the food was good (salad was salty). I have eaten here before and the food was better during those visits, I recommend the gnocchi. I personally will not be returning!