Starbucks — Restaurant in Hadley

I rarely leave reviews that don’t include something positive but this place has been horrible experience after horrible experience. I was mid order while the staff member Jojowo started asking the woman behind me for her order. Then when I went to pay with cash she looked at, looked up at me and walked away to start my order. Was going to let it slide but then she came back to the counter with my food while waiting on my drink, I said I was paying in cash and she walked away again. Then she made my drink brought it back to the register asked if that was my drink I said yes and that I would like to pay in cash. She walked away again and made the drink for the order behind me. I stood there with my order done waiting to pay while she made an another entire order. I work in food service and I have worked as a barista and that is...

I came here to write a positive review, and I saw Rebecca's review... lol Starbucks does not have decaf ice coffee! If she asked the manager some questions, maybe she would had realized their brewing station has been broken that week. By Rebecca's poor understanding, she probably does not even know what a latte is. As for hours, they suffer from being under staffed. I asked the manager, and he stated to me that he has no control on hiring or scheduling. Poor guy works 60+ hours trying to help customers and keep his Starbucks going, and this entitled Rebecca Karen does not know how tough it is for any business to have enough people.

Anyways, putting this poor excuse of a Karen's review, the manager knows his stuff well and makes really good drinks. I hope the...

I have never had Starbucks before, I've always driven past or walked by plenty of them, just never stopped.....till now! Can I just say how delicious my caramel crunch coffee was ! Deff 10 star rating! Also, for the 2 workers that helped me, very kind. Very professional and they answered all the questions I needed answered! Today is Saturday May 27th, 2023. And whoever thr 2 workers that was working this afternoon. They made my drink perfectly!! Perfect way to enjoy my day! Thank you to the very kind staff!! Will absolutely be comming back!! Great sweets...