Five Guys — Restaurant in Hadley

The hot dogs tasted like puke. When I went to settle my tab, the cashier couldn't, for the life of him, figure out how to make change. It was both pathetic AND hilarious. My total was $11.32, so I gave him a quarter, a dime and a $20 bill.. instead of returning $9.02, he began fetching myriad silver coins from the register. Hehe! I spoke up so the guy's supervisor came over. This new fellow promptly gave me $8, Hehe! I protested, at which point quizzical looks were exchanged between the two men. So I explained that I was shorted a dollar. More ado and argument ensued, and to make a LONG story short, I eventually won the argument and was handed another dollar bill.

But the thing that I hated most about Five Guys was their anonymity-cum-skullduggery. NONE of their crew wore a name tag. Totally unacceptable! Totally unfriendly! Even when I'd politely inquire of one for their name, they'd shun the question and stubbornly refuse to give a name. They're not Wal-mart, that's fer sure. They're something out of a damn NETHERWORLD. Yeech!

Now here's the rub: I had managed to strike up a rather superb kinship with the chief pot washer and waste disposal guy; a cool Hatian fellow Lagrace -- the one staffer that gave me his name. I had to run some errands and later returned to Five Guys and ordered a Coke for dine-in. Not 5 minutes after that -- my drink unfinished -- the establishment...it's crew ...KICKED ME OUT --OFFENDED BY MY friendship with the Hatian. Hunh??

It's a damn policy joint, if you know that parlance. Thugs, gangsters, the mob. Run away; fast...

Prices don’t scare me off anymore, but I get it. That’s a tough one if you are feeding a family, or even just struggling a bit. My biggest issue and why I stopped going to Five Guys and Burger Fi, and Shake Shack, was not because of the prices, but because of the kids cooking the burgers. If I am paying 23.00 for a burger and fries, I damn well want somebody with some life experience cooking it. At least someone who cares.

I felt like I had fallen victim again because this location was all kids. Well, here comes another careless piece of ground beef. However, not so much. The burger was exceptionally prepared and topping were proportionate to the bun. The fries were rushed, not awful, but either rushed or oil was added and not brought up to temp.

The place was clean and tidy. My only complaint were too many Massholes in attendance. No excuse me, or help wiping their table, peanut shells all over the floors, people leaving their trash on the tables. Entitlement is strong in this area. So entitled they are oblivious to how poor their mannerisms...

First time I ever had Five Guys. I ordered a Cheese Burger with Ketchup, Relish, Mayo, Grilled Onions, Tomato and Lettuce. (aka the “In-N-Out” style) and regular fries. The staff were friendly albeit I went at a busy dinner time. I think it was the manager who took my order? (Adam I think) he was very friendly and nice. Also the staff who called me for my order was very friendly too.

The fries was just out of the fryer the way I wanted it and was very flavorful (maybe too salty for some of the people but still it was GREAT). And last not but the least, the burger... OMG the Burger... it was SO GOOD. Probably one of the Best Burgers I had in a while. No wonder people have been talking Five Guys is one of the best burger chains in the country. I overall had a very pleasant experience with Five Guys in Hadley, and I will recommend to anyone if someone wants to have a good quality burger in the east coast.

Maybe I might try out the...