Mountain Smoothie Cafe — Restaurant in Halls Crossroads

If you've never tried an Acai Bowl, then you're missing out. If you love ice cream and fruit, this is definitely a better option nutritionally speaking (considering this was my dinner on a very hot night). The only comment I have about room for improvement follows. I ordered the original bowl which says it comes with strawberries, blackberries, and kiwi. They substituted banana for the kiwi. If they were out of kiwi they should have said something. If they just made it wrong, then maybe have staff pay attention to detail. I didn't say anything at the time because I took it to go and didn't pay attention before leaving the shop. With that said, it was still good...

The atmosphere was nice and the smoothie and lemonade we got was good, however the service was not so great; As we walked in we were just looked at and not greeted even though the entire store was empty except for us, and after ordering I read the small signs and noticed that today they should have been giving free upgrades on medium smoothies to large, but she did not tell us this and just made them medium. Not a massive issue but I like places that are more friendly and greet you and will tell you about any free upgrades...

The smoothies and food were really good, but the overall experience wasn’t as positive. When we walked in, the cashier didn’t look at us, greet us, or acknowledge us until we asked a question. It came across as dismissive, even if that wasn’t the intention.

A small improvement that would go a long way would be for employees to work on welcoming guests as they come in. Making eye contact, greeting with a smile, and being friendly and inviting. That first impression really sets the tone for the rest...