I was at this store today 4/7/2023. I was the only one in line. The girl who waited on us was new. The manager kept coming out with food containers an talking to her on how to put them on line. All this time we stood there waiting. The new employee was very distracted. My wife checked out grocery an came up to counter where I was still waiting. Had to repeat what I wanted. At that point she had already wrapped my wife’s food an I didn’t see what see did due to the manager distracting all of us. Needless to say when we got home my sub was Correct as I saw her fix it. How ever my wife’s had no dressing an no condiments on it. Only meat. Also ordered a pretzel. Got it home an it was doughy. Very disappointed. Also the manager was very unkempt an very un professional. This will make me think twice before going again....
Read more.poor customer service and attention to Detail i..payed 13 something for a footlong steak Baja sub....i called and let them know i did not receive extra steak...but did received a foot long ham and cheese but only needed an 6 inch.. Natasha was her name proceeded To tell me she was training a new girl on the Melts and she did put extra steak ..i should be happy she over looked the 6 in ham and cheese and hung up.... very rude All I wanted is what I ordered.. I have Heard many complaints about natasha rudeness from others choice to not listen to gossip......
Read moreNew manager thinks she is the owner not the manager. She threw me out of the restaurant because I asked for the other girl that was working to make my sandwhich because that manager lives In the park where I do and she called my child names my child is special needs. So I just asked for the other girl to wait on me. She said THIS IS MY STORE YOU LEAVE IF YOU DONT WANT ME MAKING YOUR SANDWHICH AND SAID IM NEVER ALLOWED THERE AGAIN. I JUST WENT TO THE OTHER STORE JUST DOWN THE STREET. This manager is trouble. They will figure it...
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