Broadway Bar N Grill — Restaurant in Hannibal

We did a take out order on 1/27/24 at 6:45pm Tenderloin ( onion, pickle, ketchup, and mustard) Cheese Balls, Breaded Cauliflower, Royal Burger Basket w/ fries. Was told 10-15 minutes. I got there about 7pm. Food wasn’t ready and I was fine with that I understand small business hassles. The lady cooking yelled out to me she was making my egg and it would be done. I told her no rush. She then informed me well she broke the yolk on my Royal burger. My response to her I don’t know if it came off wrong or not but I told her “that is what makes that burger damn!” She finished my order and instead of giving it to me she sat it off on the back bar all wadded up. The bar tender had taken off to go take care of other patrons. He came back around and told me not to long and apologized for the wait again. I pointed to my bag and he just shook his head. Handed me the bag and said have a great night. A+ for the bartender! F for the cook. We don’t live in Hannibal but we were staying at a family member’s house for the night so we went there and ate. When we opened up the bag. We were missing fries from my Royal Burger basket, no toppings were on the tenderloin, the burger was medium cooked (I don’t mind a real burger cooked that way but not a frozen patty), and the cauliflower was more small crumbs than actual bites. I called about the fries because I was charged $3 extra for them but just didn’t even want to waist time with that lady cooking and lay out everything else. This place I know growing up was a great place to eat. I know it’s went under new ownership and changes. Even then a few years back the food was not bad. I don’t know what...

We were in town for a tournament on a late Saturday afternoon. We looked for open restaurants that were not restaurant chains. Hannibal rolls up earlier than I thought. Broadway BNG was one the closest to us. As quickly as we entered the grill, we almost turned around and left. It’s pretty much a “hole in the wall” that isn’t charming. The server was nice. The food prices were insane. First, NO REFILLS ON DRINKS. If you order a soda ($1.50), they bring out a canned soda and cup of ice. We weren’t told that when we ordered. We accepted them anyway. Our total bill was $67.00 plus a tip for 4 people. 3 Double cheeseburgers/fries and a grilled chicken with a piece of cheese and 3 small pieces of bacon. The burgers were ok and the chicken portion was small. All this to say, if we were going to spend that much money (and yes, restaurant prices have skyrocketed), we should have picked at least a...

This evening was the first time that I'd ever been to Broadway Bar and Grill. That atmosphere was decent. The food and service mediocre at best. What is compelling me to write this review is what has transpired during the cash out process. I'm assuming who would be the owner came up to the young woman bartending and proceeded to berate her for a couple of different infractions and then told her that she was being "let go". He also stated that they are tired of losing a lot of money because of her. While I do understand that bartending isn't for everyone, the amount of unprofessionalism displayed by the owner is the exact reason that tonights experience will be the only time that I step foot in this establishment. There is a time and a place to reprimand employees and in front of paying customers is not it. I was...