Jack in the Box — Restaurant in Harker Heights

As surprising as it was Jack in the box makes better fish sandwich than McDonald's fish filet. It is the only fast food fish sandwich that I can say that about. Every other fast food fish sandwich is far inferior to McDonald's and now all are second place to Jack in the box. One of the most common reasons is the amount of breading far exceeds the actual amount of fish in the Patty. but Jack in the box gets that right. Like McDonald's their fish patty is mostly fish with a thin layer of breading. That's the way it should be. It's too bad that it's only a seasonal thing, and the season is almost over. Their tiny tacos and tacos are as good as they've ever been and their fries provided they're fresh are also excellent. Hot fries unfortunately are not typical in Jack in the box. It's the only food they seem to prepare in advance often far in advance judging by how cold the fries can be. The only negative is the price of their drinks. Like most fast food they are way overpriced and significantly add to the cost of a meal. That's why I avoid them. Their drinks are so expensive that I bet they would sell far more and make up for reducing the price if they ever decided to do what McDonald's does and make drinks...

This is my go-to evening eat spot. The staff is ALWAYS friendly, even when super busy, a little shorthanded, or working the dreaded graveyard shift. Whether ordering via the app or onsite, I receive a piping hot order that is always correct, timely, and delicious.

On my most recent visit, I came to pick up my order that had been placed in the app; somehow the order was assigned to some random JITB in Dallas, though it was intended for this location. Ray and his team were patient, helpful, and able to get it sorted out for me. Within just a few minutes, I was able to drive away with yet another delicious meal in hand--all thanks to the stellar service provided by Ray and his awesome crew working the drive thru that day.

It is experiences like this that make JITB not only my favorite fast food option, but make this location my favorite JITB in all of Central Texas. Keep up the great work, and thank you for truly giving me a reason to smile while I bite down on some primo...

So I was there the night before around 7pm and after waiting forever in line I finally had my order taken and $18 dollars later, I get home and see my order is missing “boneless wings” and my curly fries. I call several times and am always connected to a voicemail. What restaurant doesn’t have a working phone? You can’t even leave a voicemail which I feel is unacceptable and not time efficient. I come in the next day after work and wasn’t even greeted. They don’t say welcome or hi, so I said hi to the worker and there’s rap music playing in the background from the kitchen area. I guess she goes to a manager and the gentleman playing his music ( a cook) started smiling and dancing with his headphones on. They replace my meal with a 6 pc and curly fries and I leave. The experience was very unprofessional and definitely needs to...