Burger King — Restaurant in Hastings

I ordered a whopper with light mayo, light mustard and light ketchup only but that's not what I got. Not only did I have to wait over 10 kin to get it but when I sat down and opened it up I see I got a regular whopper with everything on it. Ok no problem, people make mistakes. So I went back up there for a 2nd time and told the girl that it was wrong and she got a attitude and started shaking her head and rolling her eyes to the cook as she told him to remake it. I repeated my order and said "it's supposed to be light mayo, light mustard and light ketchup ONLY" emphasis on only. She still had a attitude but I let it go, people have bad days, whatever. I go sit back down to my now cold fries and open the wrapper and what do I see? The same fricking whopper made the exact way! Wth? How could this happen? I repeated myself very clearly and I don't understand why this was such hard task to accomplish. It was THREE items I wanted on that burger, that should of been the easiest burger to make and not only was it wrong but it had piles of mayo and ketchup on it. Oh and after I paid I went to your automatic pop machine and clicked on the regular diet coke and what do ya know? You were all out. No biggie so I go ask that same girl and she just looked at me like a deer in headlights and like I was speaking a foreign language. She took her sweet time to. Everyone there took their sweet time and could care less about what just happened to me, all I got was girl saying "sorry" snidely. I will never go back to this place, it was a terrible experience and it was just one thing after another but in the end all I got was cold fries...

I went through the drive thru at 12:15 today. I ordered the $5 meal, which included a Whopper Jr and I ordered cheese and a Coke. When I got to the 2nd window to get my food, the employee,who was in her 20's, had dark wavy hair pulled back and very long fingernails painted different colors. She pushed a bag towards me and I reached for it. She said something about 2 Whopper Jrs and I said yes. Then I realized what she said and I said No that's not mine. In a loud and extremely rude voice she said " Why aren't you paying attention to what I said!!!". I was totally taken aback. She asked what I ordered and I told her. She came back a minute later and said" here's yourMello Yello" I said I didn't order that. She comes back with another snarky remark...Are you sure? Yes, I don't like Mello Yello. Next she asks if I ordered a fiery wrap. I reiterate what I ordered. FINALLY I got my bag of food...no napkins and no cheese. I don't understand how this person holds down a job . I can't imagine I'm the only customer she treats like this. Because of her they...

Ok so call me crazy but I been going to this location now for a little bit and there is a heavy set manager who works mornings that has dark brown hair I’ve ordered couple times now and noticed that she wears a different name tag every time, so unfortunately I can not leave her name I’m not sure which one it really is. Anyways I know it’s legal to smoke and I’m not judging if you do but maybe she should spray something on herself because when I come inside to order my breakfast she smells of pot horribly! While sitting inside I heard how she can talk to her employees too and honestly she talks down to them in ear shot of customers and I should not have heard what I heard! I stop at this location a few times a week on my commute to and from work but I am considering just stopping in kentwood instead! Ps young guy in the drive thru doesn’t smell any better I’m thinking the two are getting high at work but come on guys what’s a five dollar bottle...