Unfortunately, I had a bad trip here the other day. From start to finish I waited 26 minutes. They were having a usual morning rush, so I didn't take it too personal. Normally it's a very quick and friendly experience here.
The parking is quite annoying because of the area that it is in, though. So if you're already in the area it's nice to stop by, but having to drive in, park, and get out, by Hilo standards, it's not in the easiest of lots. I don't fault the store or the workers for that, it just is what it is, especially with not having a drive thru.
Overall I prefer the Starbucks on Kilauea, not to mention it is the only one with a drive thru. I'll probably stick to going to that one over this one, unless I'm already at the mall or something.
An added tip, their iced coffee is very watered down tasting lately. Taste your drink before you leave and be sure to let them know if you need a little added coffee. They're always fine...
Read moreIt’s Starbucks. I typically support local coffee shops, so that my local community can thrive, and not some corporate shareholders off island. I usually just use it as a back-up. But they make good coffee. Although I also like to support local farmers by drinking locally grown coffee. I can’t imagine why anyone would want beans shipped 5,000-7,000 miles away and pollute the air with all that transport, when this Island has some of the best coffee in the world. Put money into your neighbors pocket, so they can buy your art or crafts. The millionaires who own Starbucks have more...
Read morePuainako Star Bucks, has a great location, the parking is endless and free, who doesn't like free, the Barista'a are knowledgeable people, I don't know how they do it actually, I would be all thumbs under that stress of making hundred if not thousands of drinks for customers. I'm a regular there I have my favorite drink that brings me back nearly daily. When the Barista'a see me they ask "Hi Janice your regular today" it's so easy, they are the start of my day and I appreciate that. Thank you to all the workers there past and...
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