Jersey Mike's Subs — Restaurant in Hawthorne

TL;DR I ordered online and ended up waiting an hour for my sandwiches to be wrong. I only ordered 2. Go to any other sandwich shop, if you really need Jersey Mikes there is another one less than a mile away. Save yourself the time.

I ordered online because I was on break at work and I did not want to have to wait in line. I got there when my sandwiches were suppose to be ready, they said they weren't. Which isn't a big deal at all, I waited for about 15 minutes before they called my name. I walked up to the counter and so did another guy. Without looking at me they handed my sandwiches to the other person. I thought maybe we have the same name. Sat down for another 10 minutes. At this point since arriving at the store I have watched 3 online orders be picked up and 4 people go through the line. I went back up to the counter again, they said they gave me my order. I said you gave it to someone else. They apologized and said they would remake the sandwiches. I asked for a refund, they gave it to me and remade the sandwiches.

Again, I watch another online order get picked up and 2 people go through the line. They then call my name for one of the sandwiches and tell me the other one is coming. At this point the restaurant is empty and 7 employees are all standing there doing nothing.

Another 5 minutes they finally make the sandwich, I get back to work and both sandwiches were wrong.

Go to literally any other sandwich shop in Manhattan Beach and you will have a...

I usually order the jersey Mike's off of la Cienega and centinela. Decided to go here because it's close to my job. I have been here twice. First, I ordered a giant chipotle cheesesteak and also a giant club sub. I am a huge fan of the club sub. I ordered thru the app and waited about 20ish minutes. When I entered to pick up my order, I noticed that one of them looked a little small. I told the guy umm hey I ordered a giant, and it was chipotle cheesecake one. They told oh you're right. I am so sorry. Let me get that for you. Waited another 15ish for the sub. I got the sub and left, but a part of me waited to double-check it. I touched the sandwich and noticed it was a cold sandwich. I opened up the wrapper, and it was a club sub sandwich, not the Chipotle cheesecake, which was the one I was missing. I went again and told them, and a new employee said, "Oh my God, I am so sorry. Keep that sandwich." I waited another 15 mins, and it was ready. They gave me one of their brownies for these mistakes. I shrugged it off.

I decided to go again today because I was craving the club sub. I ordered over the phone. I went to pick up the sandwich and went on my way. I just started eating a sandwich. I am now just seeing there is pepperoni. They gave me the original Italian and not the club sub. I'm just surprised at the fact that they messed up my order, not once nor twice but three times. I love jersey Mike's, but I will not be coming back to...

It’s not every day you write a review about a sandwich—and the person who made it—but some moments in life demand recognition. Most reviews come from disappointment, not delight. But this? This was different. This was a showcase of culinary precision, unexpected artistry, and genuine pride in craft.

At a Jersey Mike’s nestled somewhere between Manhattan Beach, El Segundo, and Hawthorne, a young woman named Daniela made what I can only describe as a perfect Italian sub. A true 10 out of 10. That kind of rating isn’t handed out lightly—especially in the world of sandwiches. But what she created wasn’t just good. It was layered, balanced, flavorful, and perfectly built from top to bottom. It’s rare, almost unheard of, to find that kind of harmony in something so simple and yet so easy to get wrong.

I don’t know if Daniela realizes just how talented she is, or if she’s ever considered herself an artist in the food world—but she should. And the team she works with? Equally incredible. Every single staff member was kind, attentive, and seemed genuinely happy to be there. As I sat and enjoyed my absurdly large sandwich, I could feel the positive energy in the room. They like what they do. They like each other. And it shows.

I wish I lived closer so I could come every day. Though maybe next time I’ll order a...