Chick's Café — Restaurant in Heber

ETA: Took my extended family here over the weekend. We had a fantastic lunch for 15 people. Everyone found something they liked. I myself got the chicken fried steak meal. What a great value! Salad, soup, CFSteak, mashed potatoes and gravy, plus a scone. All for $15 something. Portions were large. I could barely finish, and the only reason I did was I saved the scone til last. I could leave the scone uneaten. Already looking forward to the next visit.

I have a confession to make. I grew up in Heber, but hadn't been to Chick's in many years. My wife had never been. So when I had a chance to stop by and introduce her, I took it. It was a nostalgic step back in time. The place hadn't changed much over the years. When she asked what was good, the only things I could remember were chicken fried steak and scones 🙂. These favorites were still there! But, we were at lunch so yes on the scones, but no on the CFS. My wife had fish and chips with scone and I had a burger with salad. The food was very good. However, the nostalgia didn't end with the food... I recalled the lazy care free days off my youth as we waited and waited, first for service then for the food itself. It took the two of us 70 minutes to eat lunch. That's probably how a breezy easy lunch still goes in Heber. Like stopping for coffee on a Saturday morning just to "shoot the bull." They weren't especially busy, just leisurely. We'd go back again for the good food, but we'll plan on taking a chunk of our afternoon as well. If you order nothing else, get the scone. It was everybit as good as...

I gave it one star because the food IS edible. It’s not as good as we hoped for seeing as it looked like a hometown original type place, which I’m sure it is. There are no frills or local item as of interest aside from the old menus. Not much has changed in that department except the prices. We sat at the bar and had a mediocre experience with the wait staff. They were not rude, but service was slow and when the food arrived, we were very unimpressed. My husband ordered chicken fried steak (he’s from Idaho and has some experience with this dish) with a salad. The salad was the typical mix of iceberg lettuce with shredded carrots and ranch dressing. The salad had some very sad looking brown bits and the dressing appeared and tasted more like a grainy mayo (it was a bit liquidy around the edges). I noticed our food was taking a while and I looked back at the kitchen window and saw that my scone and my husbands order were in the window. It was not busy, but it still took about 10 min to get to us. The scone tasted like a deep fried biscuit mix. It was dense. Everything on the chicken fried steak plate was brown- including the green beans. It was sad. Sorry I didn’t document with photos. I didn’t think I would be writing a review, but after tasting that food, I felt like I should send out a warning. Sorry local business, Chicks Cafe. The food was just...

In 2023, my wife and I visited this café in Heber, excited to try something new. We were seated, but shortly after, the manager came over and told us we had to leave because of my service dog. I calmly explained that I’ve had a service dog since 2009, after separating from the military. My service animal is trained to alert me to medical episodes and is essential to my safety and independence. I even showed DOT documentation proving his status.

Despite this, the manager claimed the health department would shut them down if the dog remained. That is simply not accurate — under the Americans with Disabilities Act (ADA), service animals are legally allowed in public spaces, including restaurants.

My wife and I were humiliated. We quietly left, trying not to make a scene. I contacted the county health department afterward and spoke to someone who agreed I shouldn’t have been asked to leave. She said she knew the owner and would follow up. Two years later, I’ve still heard nothing.

This review isn’t meant to shame the business, but to raise awareness. Discrimination against individuals with disabilities — including veterans like myself — is unacceptable and illegal. I hope the owners take steps to educate their team and ensure others aren’t treated...