Ristorante Italiano — Restaurant in Henderson

We wanted it to be a great experience so much. Fortunately, the bread was great as that was my dinner. First, she asked if I wanted ice water and I said yes. 12 minutes later, I asked someone else to get me some water and they did. 15 minutes in, a guy showed up with a big basket of bread and a little oil and vinegar. It was really good and the reason they got a star, but after one swipe, the oil and vinegar was gone. We soon asked for more oil/vinegar when we ordered at 18 minutes. When she brought the salad at 30 minutes, we reminded her about the oil/vinegar. At 40 minutes, she brought the oil/vinegar and said our food would be right out. At 50 minutes, she asked if we wanted more bread and said she saw our food was next up. At 1:05, she stopped by and realized she forgot the bread. At 1:15, she brought the bread and said she’d go check on the food. At 1:25, she said one of our plates was delivered to someone else and they were remaking it. At this point we said we’d just go get a burger but she promised it would be right out. Keep in mind, we both ordered Pasta. At 1:35 she came out with the dishes and put my Fetuccini Alfredo in front of me that had clearly been under the heat lamp for probably 40 minutes. The Alfredo had a yellow, cooked coating on the outside and the top layers of exposed pasta were turning yellowish. I showed it to her and she asked me to taste it. I was hesitant but agreed and when I went to try and pull some pasta out, the entire thing was dried together and all came up stuck together in one clump. She got frustrated and said she would go have them remake it. I said no thank you. My +1 asked for a box to go and we said we would be leaving. She then brought the check and said she wouldn’t be charging me for my Alfredo, as if she was doing me a big favor. So, pretty bad on all levels. I’m a habitual over-tipper but for the first time in maybe 30 years I left no tip. It was that bad. Now, everybody can have an off night. After trying the other 20 restaurants on Water street, I’ll give it another shot and update...

We went here because it has a higher rating and we were able to get a Groupon deal. But we won't come again.

When we were seated, the hostess passed an empty booth and put us at a table in the middle. We asked if we could have the booth and she was visibly annoyed with our request. The server barely came to our table. She was too focused on one table. I had to ask the manager for refills on drinks. The manager never refilled them. Never checked on our food. We received our bread after appetizers and after our entrees arrived. Waited 20 mins for our server to come by so we could order our dessert. She never came so we asked for the bill and left. Their prices are way too high for mediocre Italian. There are so many delicious Italian restaurants in the valley. My chicken Angelo was $22. The chicken was tough, the sauce was off. My husband's lasagna was ok. No complaints about it, but it also wasn't amazing for the price.

Several of these reviews on here are clearly employees or ai just to boost ratings. It's a small Italian restaurant in a very...

We have been wanting to come here for awhile we have heard so many positive reviews since we have been here. There are a lot of Italian food options in the LV area however we decided to go tonight. We were met by an amazing and friendly hostess sat down right away and greeted by our very friendly and attentive waiter. Once we took our first bite we said to each other we shouldn't have waited so long to come here we absolutely loved everything about this place. We are about 15-20min however if it was double the time away we would go to this hidden gem on Water street. Have to say whether you're a local or a tourist do yourself a favor and try some top notch Italian food here at Ristorante Italiano the prices are very fair and the portions are great as well. To make your choice even easier they do have a Groupon posted giving you no excuse what so ever to give this place a try you will, like us come again. Truly as good and even better than most Italian places here and the service took it to even another level of goodness. We will...