Hermann 1837 Grill — Restaurant in Hermann

Came here Saturday night on a girls trip, bar service was excellent however was extremely disappointed and saddened by the food service. I was ordering for my friends so we could save a seat so I was holding several meals in my hand and on the way back dropped a hotdog. We decided it would be worth a try to ask for a new one (several of us have worked in food service and have come across situations in which someone has dropped/not liked food so we gave them a new one on the house) when we asked we were met with severe disrespect and attitude, we would have been okay if they had told us we had to order a new one respectfully however we were treated terribly. After everything was said and done we walked away as the girl (probably 19) was mocking us, which is very unfortunate that a hometown business would hire someone like that, especially since many people may travel back to Herman specifically for customer service. About 30 minutes later we went back to ask why they were disrespectful to us, however everyone was gone which seems quick to clean a kitchen that fast so I have to assume their kitchen area is dirty which doesn’t seem surprising because it matches their personalities...

We ordered a 12-in pizza which is the only size they have with sausage pepperoni and bacon and I asked her was the bacon real bacon or just bacon crumbs she said it's big chunks of bacon. When the pizza came it was cut into eight slices two slices didn't have any sausage on it in a third slice only had two little pieces of sausage could not see no pepperoni whatsoever and there was hardly any bacon on it and was little crumbs of bacon. You couldn't pick a slice up because the bottom of the pizza crust was not crispy at all it was literally like dough you just had to roll it up into a ball and eat it it was flavorless worst pizza I've ever had. And what really kind of irks me is that I asked the lady taking the order how's your pizza here do many people get it how good is it she said oh it's great and I told her I've had pizza from across the street there's a pizza joint and she goes we're a lot better than that well she lied because it is no better than that place across the street. Definitely won't be back there again for food. Maybe if I wanted to drink a beer and listen to the live music they would be the only way but I'll...

Absolutely the worst nachos I've ever eaten. The cheese was similar to melted Velveeta, the sour cream was white goo, and the vegetables were large strips of brown-edged lettuce and olives. In addition, there is no way for a person using a wheelchair or walker could possibly navigate the dining area, tables and chairs were...