Whataburger — Restaurant in High Point

First off, the self ordering kiosk was very glitchy and delayed. Then I waited 30+ minutes for 1 burger and fries, I got the burger only at first and asked where are my fries then those took another 10 minutes, I also couldn’t ever get the attention of the one and only person working the front counter at the time to get my drink cup. While waiting for my food, a series of at least 4 people came asking about their milk shakes, which I had also ordered one, that’s when they revealed they were out of milk shake mix but the back never told the front line person. Then the person running the counter went to the back to get a manager out of the office and they never came, then the manager who was working on the wrap station finally hopped in with the frontline person to help her and to do refunds on milk shakes, while I was waiting on that multiple people came in tried ordering and ended up just leaving. Once I finally got my refund, I finally got my drink cup after multiple times of asking. Then I discovered my burger was lukewarm and...

I'm not going to say that I'm a expert yet on Whataburger just because I've had it in Texas and now it's moved to my home state of North Carolina well I can say that the food at High Point location has been good just had my first Patty Melt which is my favorite sandwich from Whataburger and it was great the bread could've been softer other than that my combo was great but the two visits I've made there I'll say on both occasions is just the wait time it seems like your waiting 20 mins + but it's worth it I'll continue to go to Whataburger but the wait times need...

Went to Whataburger last night in High Point for the first time. Placed my order at the drive thru at 7:20. Finally got to the drive thru window at 8:05. There were about 20 cars behind me. There were 5 workers just standing at the window talking. One girl looked to be coming in for her shift she was standing there with a cash drawer in her hand waiting to clock in. I guess the people from the prior shift stopped working around 7:00. It was just unbelievable. They might as well shut the doors on this place. I imagine no one that was there last night will...