Jack in the Box — Restaurant in Hillsboro

For a fast food chain, my family really like jack in the box, my low rating is after many visits over the past 2 years I have been very disappointed… I was a GM for a build your own burger joint and when I look in on the store and there is food, wrappers receipts on the ground and I see the workers pacing back and for walking over all of it as the wait for food to be ready… I ask, ur really ok with the mess? Multiple people huddled together almost like they are unsure of what to do because the food is still being prepared. I was advised they were short staffed but I counted 6 employees just what I could see. I was confused why no one else was able to take orders (maybe they didn’t speak English) but that was left to one girl who kept grabbing an empty bag and moving it back and forth from one counter to another?? She then said we are waiting on ur chicken fajita…I said no I seen the other girl take it out the bag and put it on the shelf… u r waiting on my mini munchie box … ??? Good thing I’m paying attention, someone has to… THEN I added fresh onions to my order, not only did they NOT add them but removed the grilled onions… it just chaps my xxxx when they charge extra for EVERYTHING and neglect to add it…. Who wants to go through the line another 25 mins to ask them to fix it since they are “under staffed”? No one… Missing items or not all items being included in the bags is a huge re occurrence…. But the messy facility just made it where I had to finally make a mention of it… I think it should Deff be...

I walked in the store floor was filthy with food and trash on dining room floor and it was so sticky my shoes stuck to it... I placed my order and to be clear the employee and I had no language barrier, but when I got home which was quite far everything was wrong. My burger was not what I ordered. I ordered an ultimate cheeseburger with extra mayo onion and ketchup. Recieved and was charged for a bacon ultimate and you could not even see the ketchup or mayo on the sandwhich, receipt shows I asked for extra. Also ordered the spicy bacon cheese fries with extra jalapeños no bacon recept shows I was charged for extra cheese of 1.25 and ??? But I recieved no jalapeños and more cheese than fries. I never ate my food I tried to call the store, because I was too far away, but phone kept on answering and hanging up.... here I am the next morning trying to call store and nobody is answering the phone. It has been almost 8 years since I've been back to jib....... How disappointing :-( and I use to Manage...

Got a bacon ultimate cheeseburger combo (medium regular fries and a medium drink). Fries are better than McDonald's, nice texture and taste - and nicely hot. There was a little bit of curly fries with mine, which I was fine with and those were good. Both weren't overly salty and they didn't need any condiments.

The drink was a good size; honestly thought it was a large cup on accident. No complaints either way. I like that this place has peace tea. None of the other fast food places I've been to have it so it was a nice treat. Thank you.

Burger was moist, hot, and plenty of sauce. It's about the same size as McDonald's burgers but the bun makes up for the volume . I like it better than the typical sesame seed bun.

The meal is worth the $13.28. the inside was empty but needs some cleaning. I'm giving it a 4 because the burger needs the typical fixings: lettuce, onion, and tomatoes. Other than that, it's...