Wendy's — Restaurant in Hillside

The manager’s have to do better. They had two new employees working the cash register by themselves unbelievable. There were no mangers in sight. This is not the first time! I do not blame the employees I blame management. They are kids and they are still learning they should be guided properly and not just left for themselves. I was told there were two managers the day I was there. One was out back and forth the other I was told was sitting in the office. In the meantime the line inside was long and the drive way link look ridiculous. This is definitely not fast food service. Once again it is not the employees as the were all nice and trying it’s the fact that the mangers can not manage and one big lady I think is the manager was screaming at the staff. She needs to help or do better training not just observing and screaming. Please hire better management team. There was a manger there I think his name was Carlos you can see he was trying but looked...

I ordered 2 Dave's Classic cheeseburgers. There was a long line at the drive thru. So I went inside to order. The 1st burger I ate was fine. It was on top of the second burger. The second burger tasted bad and had a rotten smell to it. It was considerably hotter then the first burger I consumed. While I was waiting in the restaurant I saw a female employee preparing only one burger, as I could see into the kitchen prep area in the restaurant. My thought is the second burger was in the heating area for a long period of time or it was just rotten meat. Since it went into the bag first, it probably was not prepared for my order but sitting somewhere for a long period of time. The manager gave me a replacement one when I went in to complained. But I ate part of a bad burger before I realized it was rotten. Luckily, I did not end up sick or worse, with food poisioning Be forewarned smell it before you bite into it at...

I ordered 2 fish sandwiches and a large order of fries today 4/3/2021 from the Wendy’s on Route 22 in Hillside, NJ. The 2 fish sandwiches although they did not show any signs of being burnt had a slight burnt smell to them. I also received a 1/2 filled container of large fries. On top of that the fries and fish sandwiches both had a spicy peppery taste to them. Although I live in Hillside, NJ I been frequenting the Wendy’s on West 1st Ave. Roselle, NJ several times a month for the last 5 or so years since all my grandchildren live in that town, as well as purchased at other Wendy’s locations, so I know how Wendy’s food should taste like. There is a McDonald’s next to the Route 22 Wendy’s and many times I have past by them and there is usually a long line of cars at McDonald’s while Wendy’s has a short line of cars or no line at all. I think you can and should provide better fresh tasting food. I for one will not...