Dunkin' — Restaurant in Hingham

New review(4 stars): No more frozen coffee due to supply chain issues which at out of their control, but disappointing to me. Employees are very nice which I always appreciate!

Previous Review (3 stars): I am disappointed in the manager who I will not name so they do not get embarrassed. After Cody left, the new manager fired a bunch of the OG employees who had worked at dunkin for years. I know that Crystal was fired but she was awesome and always knew my order. Denise would call me by my first name and knew my order. Joni was very nice!! Only 1 remains from the old dunkin. I have waited 30 minutes for a donut and while I was waiting someone told me that they had waited 45 minutes for a coffee. Some employees have told me that the manager is mean and they try to work when she is not working. There always seems to be new people working which makes the wait longer. I would give 1 star, but I had previously given 5 stars, so I'm giving 3 stars to average it out! Don't get me wrong. The manager is the hardest worker there. I just think they need more help because it is so busy!

Previous review: (5 stars) Denise makes a great frozen coffee, Crystal is always friendly, and I am always in and out...

The Dunkin Donuts at 315 Lincoln St, Hingham, MA closed 30m early. They saw me pull in, park, and walk up to door just to shut lights off when I was at the door. I knocked on the window as 3 employees acted like i wasnt there. So i knocked louder and they looked and went back to sitting there talking. I knocked again and the employee who was leaning on counter with her back towards the door gave me the finger underneath her left arm against her ribs. Terrible employees! It's a good place other than those 3 rude ignorant young employees. The younger generation has no respect or...

It was 5:15ish am and the staff welcomed me with smile. Took my order and prepared everything in less than 2min. Someone is preparing my coffee, another person is working on my hot sandwich and last one packs my donuts. All wish me good day and most importantly coffee was made exceptionally well today. Highly recommend...