New review(4 stars): No more frozen coffee due to supply chain issues which at out of their control, but disappointing to me. Employees are very nice which I always appreciate!

Previous Review (3 stars): I am disappointed in the manager who I will not name so they do not get embarrassed. After Cody left, the new manager fired a bunch of the OG employees who had worked at dunkin for years. I know that Crystal was fired but she was awesome and always knew my order. Denise would call me by my first name and knew my order. Joni was very nice!! Only 1 remains from the old dunkin. I have waited 30 minutes for a donut and while I was waiting someone told me that they had waited 45 minutes for a coffee. Some employees have told me that the manager is mean and they try to work when she is not working. There always seems to be new people working which makes the wait longer. I would give 1 star, but I had previously given 5 stars, so I'm giving 3 stars to average it out! Don't get me wrong. The manager is the hardest worker there. I just think they need more help because it is so busy!

Previous review: (5 stars) Denise makes a great frozen coffee, Crystal is always friendly, and I am always in and out quite quickly.