The food is good and we ordered from them quite often once we found them. Tonight we waited 1.5hrs to receive our order (ordered thru their website which was apparently passed along to Door Dash). When I called the restaurant we were told that the original delivery driver was bringing our order back to the restaurant and another driver was going to deliver our order. No further explanation. Because so much time had gone by and the hot food would be cold by the time the second driver would have delivered it, I asked that the order be canceled. The person I spoke with at Avacado Sushi said he would not cancel the order or issue a refund. He then said "That is Door Dash's problem." Nothing about us receiving 1.5hr old food, nothing about replacing it, nothing regarding proper customer service at all. Such a disappointment as this was a nearly $80 order. They must have so much business that our little order didn't matter to them....
Read moreLast Wednesday was my 3rd time ordering but after that day I am never ordering from this place again. I ordered online and my order was supposed to be ready at 11:15am. I drove since they don't deliver past 3 miles and I live 3.3 miles away. So I arrived at 11:15am and the restaurant was CLOSED. At 11:25am, the workers started arriving to the restaurant. At 12:10pm and I have missed a work meeting BECAUSE I WAS STILL WAITING FOR MY ORDER. I would've left long ago if they didn't keep LYING to me for 40 MINUTES about my order being ready soon! Meanwhile they were pumping out other delivery orders and ignoring mine. In the end I waited ONE HOUR at the restaurant for my order. The icing on the top? They forgot 2 soups. THE MANAGER DIDN'T EVEN APOLOGIZE. Didn't even offer a partial refund, a free soup, soda, NOTHING. Also way too much rice on all the special rolls....
Read moreWow! I think I just discovered my new go to sushi spot in Hoboken. I’ve been struggling to find a good casual sushi place in Hoboken/Newport and I am so thankful this place opened up! Saw that it opened a few days ago and decided to check it out. Indoor seating is limited so not great for large groups of more than 4. Sushi itself is very fresh and reasonably priced. I’m definitely going to come back whenever I’m craving sushi/need a quick bite. Swing by and try this place while they’re still offering their 20% grand...
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