Grubbs Takeaway — Restaurant in Hoboken

I ordered 20 wings with four different flavors and blue cheese on the side. Not only was I charged extra for each “flavor” (even counting blue cheese as one, which makes no sense), but the biggest disappointment was the wings themselves. They didn’t even bother to toss them in the sauces. The wings came plain with the sauces thrown in containers, which defeats the whole purpose of ordering flavored wings.

If I’m paying extra for multiple flavors, the least you can do is properly sauce the wings. It felt lazy and careless, like they just didn’t want to take the time to prepare the order the right way. On top of that, calling blue cheese a “flavor” and charging for it is misleading when that’s a standard side that comes with wings everywhere else.

The wings might have been decent if they were made correctly, but this experience was frustrating. If you’re going to charge customers more, at least put in the effort to deliver what they actually ordered.

Thanks a lot I won’t be ordering from you guys after your splendid service. How does a worker hang up the phone on me then after I call back 10 times they say they will call be back in 2 minutes which then I waited 10 minutes and still no call back. I called back and after another individual telling me they can’t do much and it’s my fault for not telling them how to do their job, they came with the idea of me complaining to Ubereats that I did not receive my order. Mind you, I taken my order from a hard working individual who delivered my food on a bicycle! What kind of person does...

I ordered through Grubbhub and my food still has not arrived almost 2hrs I'm waiting for it to get to my address, I called to see if they were opened and they were so I ordered on Grubbhub big mistake, I called again to see where my food was they put me on hold and forgot about me then I called for the 3rd time, this time some one reasonable told me that they were busy wish they would have told me that when I called the first time and then I told them that I was going to dive over there to get my food and they said no don't drive they have divers 🤨 I'm like really u couldn't have told me how bussy you were when I called at 11:30pm to see if you were open, it would have made more sense instead of me waiting almost 2hrs for food that iv been hungry for, I think I'm a reasonable person and I would have made the drive over to your business instead of waiting Almost 2hrs, this is BEYOND WRONG, its 1:04am and I'm still waiting for my food and I have my wife asking me where is the food, hope the food is good for all the BS waiting. DO YOUR SLEF A FAVOR DONT ORDER FROM THIS PLACE , JUST GO THERE, IT WILL SAVE YOU TIME AND...

Ordered Cluck U chicken on Uber Eats. Thought it was the Morristown location but defaulted to Hoboken. Immediately called restaurant. They said they hadn’t started the order and just canceled it. They told me to call Uber Eats for refund. I called Uber Eats and they said since the order went through the restaurant would need to cancel and refund. Called what I thought was Ckuck U back and ground out it was Grubbs. They hung up on me when I didn’t realize Grubbs was a ghost Cluck U. Called again and the picked up and hung up. Then finally got through after several call backs and told the individual what happened. He said he had to talk to his manager to process the refund. Never heard back and never got the credit.

Money grab. Not good business. I have a lot of friends and family in Hoboken. Some who have said Grubbs is good but I won’t order from again after this. Makes you question their...