Pizza Hut — Restaurant in Holland

I've ordered there a few times but not anymore. The previous time that I ordered the messed up one of my pizzas. I called and spoke to a female manager (I didn't get her name) who was actually very nice and offered me a $15 credit towards my next order, saying that they were short staffed due to a no call no show, which I do understand, I've worked in the food industry before. I make that order today and call to make sure everything is correct and that my credit was applied, and they had no idea what I was talking about. I made it to the "manager on duty" as he described himself, also named Chad, who spoke to me like I was trying up scam the company, was very short with me, but told me he would honor my credit. My order came to $18 exact, then after they applied my $15 credit I was left paying $7. Now I didn't complain about this and paid it, but that math really doesn't add up. So I get my food and they messed it up again! Not to mention it was very well done, close to burnt! I thought about calling back, but figured I'd save my energy and just post all of this as a review for everyone to see. If you're on the Southside, just drive a little further to the Columbus Ave location, it's a much much...

If I could rate this a 0, I would. We got there, the staff all except 1 man, were standing around just chatting it up, and there were people already ahead of me that needed service and help. When I say the unprofessional environment of this place was ridiculous, it was ridiculous. The parking lot has so many potholes. Please be safe getting in and out of it. The place was messy and unorganized, and the manager herself (didn't get her name) was oblivious to the needs of the customers because she was too focused on gossiping RIGHT IN FRONT OF THE CUSTOMERS! Asking for extra plates should never cost extra dollars or cutlery. Please go elsewhere. We ordered for pickup, and it wasn't even worth the expensive price we paid for because we still had to wait an additional 15 minutes until the gossiping was over and done with. Pizzas were getting colder, the order was bunched up into boxes, and I couldn't say or get started with the restrooms!...

I'm currently in admitted in hospital and my fiancee has been here nonstop with me. My fiancee is also handicapped. We had ordered pizza from another location a few days ago. We were waiting for our food and I got a phone call from the driver. He was at the ER entrance and I was told that we had to meet them downstairs for our food. I explained I was admitted and my fiancee handicapped. The driver was rude and said I huess I can bring it up there. Online I had specified I needed it delivered to specific rm. Today we ordered from Pizza Hut and we had the food brought straight to our room. Hassle free at that. The driver was polite and we appreciated the great friendliness and customer service. Needless to say we will not be ordering from the place. Disgusted with the other place that even after I explained the situation I was treated like bringing the food to our room was a burden. Again thank...