California Pizza Kitchen at Kahala Mall — Restaurant in Honolulu

Omg! Always good, always consistent, always talented, knowledgeable, caring employees. Great monthly specials. This chain is amazing because the consistency of quality food, and employee service and sincerity is second to none. Hats off to Training, HR, and Management for maintaining an incredible consistency through out the chain.

The entire staff is trained for efficiency and it is demonstrated time and time again by all staff. Today, we had the privilege to have Mary N. as our server. She is yet another star employee, an excellent server with personality, attentiveness to detail, and very caring. And Mary, like most of the other staff, leaves nothing behind when it comes to demonstrating the sincere friendliness and care that the CPK chain must be recognized for in addition to the excellent consistency in both food quality and presentation. Mary was very busy, yet accommodated every aspect of service with attentiveness and timeliness.

I am always impressed by every CPK I've visited both in Hawaii and in various other states, the consistency in food, service, and overall genuine hospitality. But today's visit in particular demonstrates what makes this restaurant chain so successful. We ordered two appetizers to start. One came first, and though we didn't think much of it, the second appetizer was served about 5 minutes later, just as we finished the first. As soon as the second was served, we were approached by a young gentleman who introduced himself as Miko. He kindly apologized for the delay on the second appetizer, briefly explaining a reason, and immediately told me that because of the delay, he was not charging us for the appetizer. Immediately I responded thank you and he didn't have to do that because it seemingly came out in reasonable time, to which he very nicely responded that the timing did not meet their standards and he was definitely not charging us. I thanked him very kindly and as he walked back to helping everywhere, I was taken aback by the caliber of management, and it's not the first time that managers have been so proactive and accommodating. Miko, however, was truly exceptional in his service, his attention to detail, and his most sincere personality. Miko is the perfect example of the manager that any restaurant owner would be blessed to have running their restaurant. I hope he will be acknowledged and rewarded, not so much because of what he did for us, but because of what he does for CPK and the employees on his shift. Thanks Miko, and Mary as well. You made this CPK visit exceptional by...

Not the greatest experience weʻve had at CPK. Lately their quality of service and food has not met many of our friends/families expectations and sadly, that was the same for our visit a couple nights ago.

The waiter that we had was nice but lacked the ability to remember that he was waiting our table. o_O He forgot a lot of our requests and somehow skimped us out of the bread he claimed was in the oven, but when he brought us the first and only plate of bread, it wasnʻt even warm let alone hot like it just came right out of the oven. smh! We asked for another order of bread because my kids like to use it to dip the spinach and artichoke dip instead of the chips. He smiled and said "sure, no problem", walked past our table like 5x and came back and said "sorry guys, the bread is in the oven and should be done in 5min, Iʻll bring it as soon as it comes out" giving him the benefit of the doubt, I smiled and replied "sure, thanks so much". Our food arrives, and I guess he just assumed we didnʻt want the bread anymore, so he never brought it.

We asked for chopsticks and condiments for our meals, heʻd bring on thing and walk away then weʻd have to call him back for the other items. Needless to say he was kind of all over the place. He didnʻt even give me my points for the rewards. UGH! By the time I noticed, I was over the meal already and wanted to get out of there.

He didnʻt look sad or mad or like he was having a particularly bad day, but he did look confused and all over the place. I know heʻs not new, because I remember him from the last time we ate there, he wasnʻt our waiter but was assigned the section across from us. Anyways, yeah itʻll be a while if ever Iʻd return to eat there. CPK used to be a family FAVE, but not anymore and definitely NOT for...

Always, always a good choice! The busiest location in the nation. When it does open up again, I love sitting at the counter and watching the crew do its thing. Very methodical, professional, and entertaining! Very friendly staff as well.

3/19/22 It's still a go-to place to enjoy a quick and tasty meal for a very good price. BBQ Chix Pizza and Chix Piccatta. Great service at the bar. Mikayla was very personable and on top of everything. The food was great, and the business was really good. I'm glad to see them busy.

6/01/22 It's still a great choice in the area. Always great service. Managers and some menu items have changed, but the overall product is still humming along. 🤙✌️

6/15/22 Tracy and Jen continue to rock it at the bar! 😉🤙✌️

9/2022 Another great afternoon!

3/2023 Staff is always friendly and still rocking it - even being the busiest location in the nation! The new HH from 3p - 5p, daily, is freekin awesome! Early in, early out. The current promo game that ends in April is also genius. Keep it up cause your frequencies are increasing our frequency in dining here. 😉🤙✌️

3/2023 Posted some more pics and videos for your gastronomic pleasure! 😉🤙✌️

4/2023 Still kicking like crazy. Their slow is most people's busy. 😳 🤙✌️

6/2023 We're in more frequently than my postings, but always try to post stuff I haven't eaten or haven't seen. Jen, Joseph, Tracy, Maggie, Ana and Zach always give great service at the bar! Mahalo!! 😉🤙✌️

7/2023 Still the absolute best happy hour in town! See any one of the great bartenders. 🤙✌️

2024 - All year. They've got the M - F Happy Hour, 50% off ALL published drinks and appetizers. What a deal! We still frequent pretty often, about once a week. Great food, great atmosphere, great service. 😉🤙✌️

6/2024 The 🍉 cocktail...