Subway — Restaurant in Honolulu

I wosh i could give mo stars. Horrible service from owner no greeting very rude and curt with customer. When i asked why he was being so mean to me he said thats the way he is. I needed to understand thats how he talks...reallly is it acceptable to treat customers especially a first time one like that. And he even has a sign at the register that they have the right to refuse service to rude people...well what about the one behind the counter. Subway you are spending millions of dollars on a tv campaign to promote your refresh branding but you have owners like this...it would also help if the plaxo was clean...and the bread was cooked correctly and fresh check the picture .sorry you just lost me to Jersey Mike's who treated me with respect and as a valued customer. You know i am the most patient and humble customer and very appreciative of employees . But...

Where to start LOL I went in and ordered 2 footlongs and 2 soups.

1. My chicken noodle soup had a total of 2 noodles and 1 piece of chicken. I paid for overpriced broth.
2. The soups are now served with a lid that appears upside down and spills SO easily, we lost half of the soup despite keeping the bag upright.
3. When making my sandwich, I specifically asked for “just a tiny bit of garlic aoli” to which the kid behind the counter blasts my sandwich. I told him “whoah, that’s more than enough. Too much” and he says “oh sorry, what else do you want”. I reply and tell him that I’d like just a TINY bit of bbq and he goes and does the exact same thing and blasts my sandwich with bbq. Since it didn’t have the veggies piled up, it made my sandwich so soggy and barely edible.

Very...

This is the worst subway ever. Workers don’t care, the owner is rude and doesn’t care also. And you wonder why they have such a high turnover. Order was wrong the past 3 times ordering online. They really skimp out on the amount of veggies they put also. Ordered a sandwich online again, this time with the add on mozzerella. Paid an extra $2.75 for that cheese only to go home and realize they didn’t even add the cheese. Went back to the store to only be greeted with the owner’s unnecessary attitude. A simple apology would go a long way, but of course no apology for the mistake. Left with a bad taste in my mouth. Definitely would not recommend anyone to spend their money here. Will be going to Jersey Mikes...