Ruby Tuesday — Restaurant in Hopewell

I was debating whether or not to post a review about my experience from this place because it was so bad that I didn't really know how to approach it and I even slept on it but here we go. First thing first, this was my very first time trying out Ruby's Tuesday because I was only in town for that weekend. This will be my last time eating anything from any ruby Tuesdays, and because of this experience, I will now be checking reviews from every restaurant before trying them. I ordered my food online and it said it would be ready in 15 minutes, I found it odd since I ordered a lot but man oh man did I find out why it didn't take them so long to have the order ready. Google really should allow reviewers the option to give zero stars. I ordered the t-bone medium well with mash potatoes and the blackened tilapia with the Mac n cheese and roasted corn. I'm still debating on whether or not I should post pictures, but I don't think it will display the taste of the food. It was so terrible that I started worrying for the people that I saw going in the place, and some even brought their kids as I waited to pick up my food. The worst part is I can't even describe the bad taste of the food....I wanna say it's the quality of the actual meat, but that's not it... it's as if the cook purposely cooked it bad because the taste was horrid, and seriously, how do you even mess up mash potatoes? There was no cream or milk in it at all like they literally mashed the actual potato 🤔 The roasted corns were a joke.... they were so hard and raw like they were half microwaved. I didn't even wanna throw them away in the trash i wanted to flush them smh. The mac n cheese was different, like one of the orders had cheddar on it and the other just bland. Overall, the food tasted as if it was half cooked and stored somewhere, and then as ppl ordered, they half microwaved it and served it. I walk in to pick up my food and right away a big puddle of black water right by the door and then the filth of the place is on another level from the ripped chairs at the bar to the dirty glass on the front door....I don't know how it's still open. Are health inspectors not a thing anymore? I found a piece of plastic in the mac n cheese and called for a refund and the manager was very nice and explained to me that I was gonna get a call back to get the refund so we'll see how that goes but Anyways PLEASE STAY AWAY FROM THIS PLACE if you value...

Welcoming staff and wonderful food. Went around 7 pm on a Friday night and they were the busiest I think I've ever seen them. Which is unfortunate because this place is awesome. I overheard some people talking at the bar when they were introducing themselves to others, from all different states. It's nice to see travelers stop here as we're not too far off 295.

And I just realized I lost my reciept so I don't have our servers name but he was GREAT! Made us feel like there was no rush for anything, he was helpful with our questions, and came by at just the right times. Refills were on point. ALL the staff was welcoming and nice truthfully!

There were tons of people sitting at the bar but the atmosphere was relaxed and was surprisingly not loud at all. Our food took a bit to come out, which for me is fine cause everyone was working and if I wanted fast food I'd have gone to McDonald's.

The manager brought us our food, and apologized that there was a bit of wait but frankly I didn't even notice how long it had been because we were just finishing our appetizers.

The food was phenomenal, don't discount that chicken Cesar salad! I'd assumed it would be Romain but was Iceberg lettuce, HOWEVER the lettuce was fresh and flavorful. The dressing is to die for!

One photo I didn't get the was the ultimate chocolate cake. It was soft and the flavor kept developing in your mouth. Rich but not too rich and definitely not too sweet.

We sat and watched some baseball on the TV as we were sitting next to the bar. No one ever made us feel like we had to leave quickly and since they did still have tables, we just relaxed and enjoyed some time out of the house. Our server in fact once he brought our check that there was no rush whatsoever, to take our time and enjoy ourselves.

Never once had a bad experience here personally and we will absolutely be returning! From the staff to the customers it felt like we were all family in there tonight.

I'm sorry anyone had a bad experience here and I understand it can happen but I'd urge those people to maybe try to give it one more shot cause it...

This place was advertised on DoorDash as “Ridiculous Burger”. Anyway our order which tallied up to almost 100- was a learning experience indeed. A complete and absolute waste of money. The food was probably the most disgusting order I can remember. The hoagie was dry and nasty tasting..None of the food came close to the great photos they post on their menu. The fry orders were minuscule, cold and very greasy. The mac and cheese looked and tasted like it came right out of a Kraft box from Food Lion…I’m not kidding. Just really aggivates me tbat some businesses would have so little self respect to take customer's hard earned money and give them food like this in return. Please stay away from this place….read the Door Dash reviews of what really is “Ruby Tuesday” in Hopewell. The only thing that was worth one red cent…was the service our Door Dash driver provided. Probably the worst food service joint we have ever ordered from. It makes me wonder why they have “Ruby Tuesday” listed as “Ridiculous Burger” on the internet esp the fast food delivery sites. I speculate that everyone I know in the TriCities area has never had anything good to say about Ruby Tuesday’s in this area. It has a reputation as serving precisely what was picked up and dropped off. Now if you look at the menu on DoorDash. You will see it’s listed under Ridiculous Burger, with all of these prime tasty photos of upscale fast food. In reality it’s the awful Ruby Tuesday everyone I know can’t stand. It’s deceptive and it would be ok with me…if the food people were purchasing lived up to the photos on their menu. FAR from it. It seems to me a way to squeeze the last dollars it can possibly get from The community before it goes out of business! That’s my personal perception. I bought a large order for 4 people and it went right into the garbage. Please remember “Caveat Emptor!” Esp with this joint! The awful reviews are right In front of you…on this page and on the DoorDash webpage. It was my own mistake for not checking. I pray...