100 Grand Restaurant, Bar & Grill — Restaurant in Houston

This is probably the worse restaurant experience I have ever had. First disappointment was no one even acknowledging us after we were seated. Now that I know the guy sitting at the bar chatting with all the servers was a manager I am even more disappointed because HE saw us being seated and he saw us NOT being served. In fact the young lady that was our server was at the bar with him and others. Secondly, I have to assume the young lady serving us was new not only to the restaurant but maybe as a server in general. She was not a good listener and the order had to keep being repeated. Thirdly, there was not many people dining so we are not sure why it took 20 mins to get the drinks we ordered. During this time again our waitress was laughing and joking with the other employees at the bar eating along WITH the manager. Our food came to the table first. Mind you we have yet to get a glass of water or anything. We asked where the drinks were. So she goes back to grab them and it looks like that had been sitting there all this time. I asked for silverware, she asks plastic or the real ones???? HUH? If Im dining in why can’t it be real silverware presented to me with my meal. Guess what she brought out after giving me the option and me deciding on real utensils. Plastic. My friend didn’t like her drink so she sent it back and said she doesn’t want to replace it but the waitress kept asking her did she want to replace it. The answer remained no. Now its time to pay and I asked if she removed the drink sent back. She said yes, I asked to see because they use the handheld machine and she never gave us a printed ticket. Guess what was still there. The $15 drink that was sent back. I asked to have it removed. After another 10 mins she comes back and I ask if it was corrected, she said yes and I askes to let me see again. Guess what was STILL there. Like commmmmeeee on honey. I just can’t make this up. Another 10-15 min goes by because she is doing all types of stuff. While that is going on the busboy starts to clean our table but clearly saw something more important outside because he stops and leaves the dirty container he is using to collect peoples dirty dishes on the table. My friend had to yell at him outside that he left his container on our table 🤦🏾‍♀️. Ok now ticket is finally correct and I ask for a printed receipt. Yall should already know how that turned out. After another 10 minutes I had to go find her and ask for a manager because while she was trying to figure it out someone told her she had a table. She had the audacity to ask if it would be ok if she went to handle the table. The look on my face answered that question for her. Manager(same guy that I seen chatting with the servers when we first got there and never was greeted) comes to help. He printed my receipt and I promised myself I would NEVER be back. I read the reviews prior to coming and was hesitant. Yall these reviews are not just from bitter customers because I remained cordial and smiled the entire time I was there. These reviews are ACCURATE. Sad because I...

I was looking for a restaurant to eat lunch and stubbled across a the fairly new eatery called the 100 Grand Bar and Grill located in the Willow brook Mall area (totally convenient location). I arrived during the Brunch hours. The atmosphere gives a laid back, time to relax and listen to good music vibe. I was greeted by the Host (professional and courteous), she seated us in a location where I was able to view the entire restaurant. It's a great size and the location of the bar , the dining area and the kitchen is perfect and gives a even flow for the waiting staff to serve customers drinks and food. I started off with a drink called The Grand Tea, very similar to a Long Island Ice Tea. The drink was served in a nice size, tall glass. The drink was light Pink and absolutely delicious and after two sips it was clear, it was worth the reasonable price. Three MADE TO ORDER entrees were served: Chicken & Waffles- One nice oversized, fluffy waffle and perfectly breaded chicken pieces (pretty large size) NOT CHICKEN STRIPS, actually chicken pieces...finally someone got it right...:-) 100 Grand Pasta- absolutely, 100% spectacular. The amount given is more than enough and you will need a take-out. The penne pasta is boiled just right and the sauce (there are no words). Really great flavor and reheated at home the next day, IT TASTE EVEN BETTER. I will definitely be ordering that again. Buttermilk Fried Chicken w/ cabbage and mac and cheese- ok, I saved the best for last. That fried chicken was soooo good. The breading, the right amount of fry time, it was juicy, seasoned to perfection. I have nothing bad to say. I am extremely picky about eating anybody's mac and cheese and rarely order at restaurants for fear of disappointment. OMG....the mac and cheese is just so darn good...I was just so surprised....it's not the ordinary cheese, its just special and the perfect amount too (the chef is not stingy). The cabbage is super favorable which can be difficult for the most seasoned chef. I rarely write a review; however you guys deserve it and I will tell anyone that wants to listen, this is the place to go. If you eat like you scared, this is NOT the place for you. If your interested in excellent food, good music and nice courtesy/caring staff and they have a stage....then this place is for you. I WILL CERTAINLY BE BACK ( the waitress recommended going at night). Thank-you for taking the time to just think of the things that count and keep people...

I decided to go to 100 grand on a Sunday for zydeco night because I missed out on Saturday night. My impression was this is a glorified sports bar at end of day. I assume zydeco night was going to have a band and etc but it was just zydeco music. Not bad for it to be they first weekend open. I sat at the bar because I wasn’t reserving a table at all. If you opt to sit at bar you shouldn’t have no wait at all.

So I ordered the chicken plate around 6:30pm after about 20 min I believe the owner came out and told me they was doing late night menu only due to chef b being late and that it was a soft opening. So I was disappointed at that because I didn’t want no wing basket or catfish basket I wanted some real food you know. But my choice of wings was hot honey and they were good. I don’t agree with the price of wings but it’s business at end of day.

Another customer told me the burger was good so I ordered the burger also. I dislike the bun they use on the burger I would have that bun as option and use regular buns. Just my two cents on that there.

The bartender jasmine was very attentive to making sure my water stayed filled and that my food came out fresh and hot and serviced all my needs without me having to ask.

I will return on a Saturday to check it out to give better review. Sunday was a decent crowd just how I liked it. Dislike the music is super loud to where u have to scream at the waitress but overall it can get better...