Disappointed in this restaurant for breakfast. We arrived after 8 am on a Saturday morning. We planned to get the buffet. No one came to our table for a good 10 minutes after we were seated despite a whole bunch of servers standing around doing nothing. We had no idea what we were supposed to do if we just wanted to get the buffet. Finally someone came to offer us coffee after two tables who were seated after us already had their coffee poured. I told the server I liked a lot of cream for my coffee. There is no cream on the table. I went up to get my breakfast buffet, came back and still there was no cream. I had to physically get up and go over to the waiter who was at the cash register to ask again for my cream. A customer should never have to get up to find their server for something they asked for 10 minutes before!! Listen, people!! Americans like their coffee! People are tired and cranky in the morning and coffee is an addiction. You have to offer cream and sugar to someone WHEN YOU POUR THEIR COFFEE. For that reason and the horrible service, I will never come back here again, breakfast food was subpar. Sausages were not good. Everything else was warm to cool in temperature. Who serves cold eggs? Not worth the money. Go to...
Read moreIt’s hard to believe how bad this meal was. Our poor waiter/bartender/busboy was clearly in the weeds. Even though there were only a few tables in service, it took a long time to even acknowledge that we were there. And an even longer time after ordering drinks for anything to arrive. The menu selections were not especially enticing, so I ordered a couple of sides: grilled asparagus and Mac & Cheese. One meal for our table arrived in about 25 minutes, then the others 10 minutes later. My order was wrong so I asked to get what I ordered. 30 minutes later, a very soupy Mac & Cheese arrived. Okay. When the waiter snagged a bite to eat from plates bussed from another table... wow, just wow. And when he finally refilled water glasses, more went on the floor than in the glass. For these prices you expect better; much better. Will...
Read moreWe booked Mother’s Day buffet brunch as we have for many years. We booked this weeks in advance because we have always enjoyed it. The restaurant always goes above and beyond with prime rib, seafood, and desserts. Well not this year We get to the restaurant and there is not Mother’s Day brunch buffet. There is the regular hotel breakfast and a few Mother’s Day specials entrees but that’s it. It was so disappointing and the food was just ok. We stayed to eat because all the other restaurants were packed on Mother’s Day and there was no ability to make a reservation somewhere else. My biggest frustration is had we been told at the time of booking or even called later that the Mother’s Day brunch wasn’t happening this year we would have made...
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