Bahama Buck's - Houston, Katy Freeway — Restaurant in Houston

I went there the first time around 3 years ago through the drive thru. when I got to the window they gave me the wrong order, so when I went inside, I let them know that it wasn’t what I wanted at all. While they remade it, one of the employees continued to tell me I was lying and mocking me silently to other employees while laughing saying I had said something else. It was a terrible experience. I came back, 3 years later, went inside this time, it was a diff crew (thankfully) so I tried ordering a drink that used to be in the menu, it was a banana colada. I used to get it ALL THE TIME, I even pulled out the picture of the drink. It was an old drink and I knew it wasn’t in the menu anymore but I wanted to see if maybe mixing two flavors I’d get the same drink out. They were able to do it in the league city location. I thought the girl at the counter had understood, so I went to the restroom and came back out to wait. I waited 25 mins for it then we asked what happened to our orders… turns out they didn’t even have record of them. So I had to start explaining AGAIN one of the guys about my order. He didn’t get it and when I tried showing the picture of the original, he just said “yeah it’s just banana” but I tried explaining that no, it wasn’t. Still got banana at the end. Also, they were only working on drive thru, had another customer complaining about not receiving their order, and then not having a record of it, and no one wanted to make eye contact with us when we started getting suspicious of them taking a while with our drinks. It was just a super weird experience, twice now, and just not worth the...

I can’t comment on the atmosphere/inside as we hit the drive thru; that said, these sno cones are banging. I’m writing this as I head up there to get another, after (shamefully admitting) that I went 5 times last week.

My partner enjoys the sugar-free/thin ice while I get mine regular.

The Hurricane and Strawberry Cheesecake are top tier. The Oreo was good, but would be a much better milkshake. The Princess and Sonic ones are cool too but not top tier. However, the ice is always super soft; the thin ice options aren’t as soft but are still really good and soft. Thin Ice Pina Colada and White Coconut hit! My son enjoyed the oasis in his sippy cup (drank over 3 days due to the sugar content).

Leaving this review because on the last trip I asked for a “Sugar-Free Mango and White Coconut”. So I received just that (White Coconut was regular, not Sugar-Free). Admittedly my mistake as I figured they’d know I meant both of them to be Sugar-Free. I explained it to the gentleman at the window, and he didn’t trip. They remade it with both sides Sugar-Free at no charge even though my partner had smashed on the White Coconut in the 2 mins she had it 😂. Nonetheless, I found the service to be top-tier and appreciated him not giving us any static. 5 Stars from me.

Welp, off to get another fire sno cone!

Edit: this one is smacking too; found out they also have a Sugar-Free cream.

Pro-top: Get the sno cones with a “flat top” to ensure you...

When you walk in the decor is soooo cute! It feels like a vacation beach cabin. I love the colors and the accents of whole cedar wood. It’s a cool experience seeing the ice being shaved and looking at all the syrup flavors on the wall. It also smells very fresh in there.

We both got Tiger’s Blood and it was a little bit different of a flavor than we’ve had before, but a pleasant surprise nonetheless! The ice is soooo soft and smooth.

Downside: everyyythingggg was dirty. The window sills were disgusting, windows were “wiped” but extremely drippy and streaky where you couldn’t see out clearly sitting at the window. Every table was filthy. The floor was sticky and a large part of it was covered with water, pieces of food, sno cone juice or trash. Even the chair I was sitting in had drips down the sides and I don’t even want to know what was between the weaving. (see photos) I’d would ONLY be back if everything was cleaned properly, this is unacceptable for somewhere you’re buying...