Domino's Pizza — Restaurant in Houston

I placed an order for the first time at this location. A total of 4 pizzas 2 wings 1 cinnamon bites. I received my order from the delivery driver in my hand. Once I grabbed my items I noticed that I was missing 1 box of pizza and 1 order of wings. I called right away spoke to Jamal the manger informed him of my issue. His statement was that he would contact his Driver to ask if items might have been left in the vehicle he would also check to see if the items might have been letf at the location. 10 minutes passed no call so I returned the call, Jamal stated that he did not see anything to check IF I misplaced the item. I told him I wouldn't make such a big deal about this if I Had the items. I paid for the items and got charged for something I did not receive. I asked if he could just make the the items missing I would go and pick them up or if I could get a refund. He said their was nothing he could do and hung up. I drove to the location met with Jamal to see if there was a way to have this issue resolved. Jamal's customer service was horrible. In fact when I called him on it jos response was " I make sure to do it with a smile next time " and walked off. Make sure you check your items because according to Jamal no mistakes are made at...

I ordered a 4 topping pizza for pick up. The worker inside who helped was pleasant and stopped mopping to attend to me. She washed her hands to handle my pizza box which is appreciated. Considering they were just mopping the store smelled a little weird, like yeast. I know pizza uses yeast but there was no other smell, not of pepperoni or ham or sausage. I know it's something odd but it stood out to me. THE IMPORTANT PART: the pizza was bad. It was so dry. I asked for extra cheese and I almost feel like they misread it and subtracted cheese. There were a few slices where it was just sauce, meat, and veggies, which were falling off because there was no cheese. I usually have a lot of tolerance for pizza but this was just not...

First, They canceled my order after placing it for pickup due to it being another customer with the same name and phone number. Not buying that. Second, Every staff member didn’t even acknowledge me upon arrival. Instead they held conversations between themselves like nobody is at the register. Lastly, With them being fully staffed it shouldn’t be a reason that a customer waits at the register without any acknowledgment, and no urgency to...